Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 735 W Huron St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
260 reviews
5 stars
30
4 stars
10
3 stars
4
2 stars
7
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, with many describing staff as rude, unhelpful, and lacking urgency.
Delays
Numerous reviews highlighted significant delays in package delivery, with many packages getting stuck or misrouted.
Staffing Issues
Frequent mentions of understaffing and long wait times were noted, with customers often waiting excessively for assistance.
Customer Experience
Overall customer experiences were negative, with many expressing frustration over the lack of professionalism and care from employees.
Lost Packages
Several customers reported lost or misdelivered packages, leading to dissatisfaction and distrust in the postal service.
- RJRonald Janes2 days ago1.0Worst Post Office I have ever seen! They don't update for days! I have had packages their for days. Someone needs to go retrain them! By all the reviews I have seen, why hasn't someone! I have never seen so many bad reviews, obviously the USPS isn't keeping up with this Post Office.
- MCMegan CookNov 11, 20251.0Aren't open during normal operating hours, no package drop, it's completely unacceptable
- BCBrianna ConnollyNov 5, 20251.0The rudest, most disrespectful, arrogant customer service representative I have ever experienced. MD was aggressive, argumentative and continuously raised his voice at me. MD even started directing his yelling to other customers in line. MD did try to apologize for yelling at me, but the level of unprofessionalism and blatant rudeness to a customer is absolutely unacceptable. USPS needs to implement serious customer service training or better evaluate who they are hiring.
- IMIsaac MilesOct 23, 20251.0Pontiac. Always Pontiac. Every time I have a package arriving several days late — Pontiac. FIRE THESE PEOPLE.
- ENErick NavaSep 22, 20251.0Terrible or non-existent passport services. I showed up for the walk in hours and they did not honor them saying they don't have someone to take care of it, fine... Then, I made an appointment for another day and showed up 10 minutes early only for them to tell me that passport appointments were cancelled for the day, but I was never notified of this! I would not recommend this place at all or at least hope that replace all the useless staff working here with some that care about their job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Pontiac, MI?
The United States Postal Service is located at 735 W Huron St, Pontiac, MI 48343.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can assist with passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment through the online scheduler; limited walk-in hours may be available.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15 at USPS locations.
Can I rent a PO Box at the 735 W Huron St Post Office?
Yes, you can rent a PO Box by applying online or in person at this Post Office, bringing two valid forms of ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby but check locally for exact hours.
What nearby places can I visit after my Post Office visit?
Nearby you can visit Indian Village Park, Pete's Coney Island for food, or Webster Community Center for recreation and fitness.
Are there convenient services near the Post Office for financial needs?
Yes, Western Union for money transfers and LibertyX Bitcoin ATM for financial services are nearby for your convenience.
Where can I find nearby dining options close to the Post Office?
Soul Food Express and Alaska Fresh Fish and Chicken are nearby restaurants you can visit for a meal before or after your Post Office visit.