Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 735 W Huron St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
269 reviews
5 stars
31
4 stars
10
3 stars4
2 stars
7
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including rude staff and lack of assistance.
Delays
Numerous reviews highlighted significant delays in package delivery and processing.
Customer Experience
Many customers expressed frustration with long wait times and unprofessional behavior from employees.
Lost Packages
There were multiple complaints about packages going missing or being misdelivered.
- AZamanda zimmerman2 days ago1.0Had an appointment for a passport that was made over a week ago, needed for expedited services. They confirmed twice and then cancelled 2 hours before the appointment and then suggested another post office with no availability leaving us to scramble and find a place on a Saturday. Absolutely would not trust this location.
- LHLee HilpertDec 30, 20251.0If I could give zero stars I would. Worst post office we have ever experienced! This is not the first time we have had issues. I would say only 1/3 of packages don’t experience delays when going through this post office. This is the latest we are waiting on and I still doubt we will get it. Dec 23: arrival Rochester, NY Dec 24: arrival Detroit, MI Dec 24: arrival Pontiac, MI Dec 24: SENT to Albany, NY Dec 27: departed Springfield, MA Dec 28: arrival Warrendale, PA Dec 28: arrival Detroit, MI Dec 28: arrival Pontiac, MI Dec 29: in transit to next facility?!
- BABarbarospencer arlineDec 29, 20251.0I have not received my key to my mail box and it’s been a month since I have moved in. When I went to go tell them about it, they said they hadn’t gotten to it yet. also, I was told I cannot put my kids on the change of address. I have to let everyone that sends my kids mail that their mail is changed, which does not make any sense to me. This post office is so lazy. They don’t want to do their job.
- IIirishbear293Dec 26, 20251.0Waited 20 minutes in line 5 people in front of me. Not one person at the counter that worked there. Finally a employee walked by looking. Said nothing and kept going. . I left and went to the gas station. Got the stamps I needed from them and they gave the letters to the mail carrier for me.. The main office on Huron st is a joke. . . Have to give one star to post this.
- JCJennifer CupelliDec 26, 20251.0Would leave NO STARS if we could! My daughter’s been waiting on a package she was giving us a Christmas gift that was supposed to be delivered 12/19. OF COURSE it’s “still at this location” with no other information as to when it will be delivered. Probably won’t be, this location is full of thieves, and she’s saying it was probably stolen by an employee. Sad.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Pontiac, MI?
The United States Postal Service is located at 735 W Huron St, Pontiac, MI 48343.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can assist with passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment through the online scheduler; limited walk-in hours may be available.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15 at USPS locations.
Can I rent a PO Box at the 735 W Huron St Post Office?
Yes, you can rent a PO Box by applying online or in person at this Post Office, bringing two valid forms of ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby but check locally for exact hours.
What nearby places can I visit after my Post Office visit?
Nearby you can visit Indian Village Park, Pete's Coney Island for food, or Webster Community Center for recreation and fitness.
Are there convenient services near the Post Office for financial needs?
Yes, Western Union for money transfers and LibertyX Bitcoin ATM for financial services are nearby for your convenience.
Where can I find nearby dining options close to the Post Office?
Soul Food Express and Alaska Fresh Fish and Chicken are nearby restaurants you can visit for a meal before or after your Post Office visit.