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United States Postal Service

3.7
(12 reviews)

Business Details

91 S Hancock St, Pentwater, MI
49449, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 91 S Hancock St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
91 S Hancock St, Pentwater, MI
49449, United States

Hours

Monday9:00 AM - 12:30 PM1:30 PM - 4:30 PM
Tuesday9:00 AM - 12:30 PM1:30 PM - 4:30 PM
Wednesday9:00 AM - 12:30 PM1:30 PM - 4:30 PM
Thursday9:00 AM - 12:30 PM1:30 PM - 4:30 PM
Friday9:00 AM - 12:30 PM1:30 PM - 4:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

3.7
12 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
1
1 star
3
  • WN
    William Nagel
    Oct 31, 2025
    5.0
    Always friendly and helpful!
  • CB
    Christian Breed
    Jun 29, 2024
    2.0
    My family has owned a summer house in Pentwater since 1945 and I have been coming here every summer for 46 years. I have never had an issue with delivery, until this week. I was expecting an Amazon package to be delivered on Tuesday 6/25, but I got a message that they could not deliver the item and that I had to go pick it up. I don't have time to make the trip over to town during business hours. The fact that they could not deliver the package is ridiculous, since we have had multiple packages delivered every day this week with no problems, and we have had no disruption with mail delivery, if you can deliver the mail, you can deliver the package. If you had trouble delivering it on Tuesday, then you had all week to make the delivery. Why would you hold it at your facility? So freaking stupid!!! I am now leaving for NY and will not be here for the package (if they finally decide to deliver it).
  • AP
    Ash Pyres
    Dec 6, 2021
    1.0
    The customer service is nonexistent at this location. The staff was not helpful and quite rude when I asked questions about my mailing options. I've seen USPS associates in busy cities like Denver that are more organized and professional than this small town location. Lose the attitude, please. I left feeling more stressed than when I went in. I'll be going through UPS from now on.
  • DC
    Danielle Clark
    Jun 24, 2017
    5.0
    Had an issue with an undeliverable piece of mail and I called and spoke to Cindy, she was super helpful and explained everything. She is the type of employee all organizations would credit by having.
  • CD
    Colin Davitt
    Dec 23, 2015
    4.0
    My mom shipped packages for the kids while we are on vacation every year. The staff is very kind when the kids ask if Grandma sent them anything. We do mail postcards out and the wait is always very short, unlike at home! I wish the other post offices were as helpful and kind as the one in Pentwater.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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