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Visit your local Post Office™ at 91 S Hancock St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
USPS is unbeatable in customer service... except in Pentwater. It is such an outlier to my experience of decades of exceptional customer service. Two for two now on interacting with the rude uncaring personnel. When the town has an event they knowingly let people park in the only 3 parking spaces for customers. When brought to their attention they respond with indignation. Such a shame. Really reflecting poorly on many many other excellent branches. Even as I write this I know they do not care. So, more time wasted on something that is impossible of change.
CB
Christian Breed
Jun 29, 2024
2.0
My family has owned a summer house in Pentwater since 1945 and I have been coming here every summer for 46 years. I have never had an issue with delivery, until this week. I was expecting an Amazon package to be delivered on Tuesday 6/25, but I got a message that they could not deliver the item and that I had to go pick it up. I don't have time to make the trip over to town during business hours. The fact that they could not deliver the package is ridiculous, since we have had multiple packages delivered every day this week with no problems, and we have had no disruption with mail delivery, if you can deliver the mail, you can deliver the package. If you had trouble delivering it on Tuesday, then you had all week to make the delivery. Why would you hold it at your facility? So freaking stupid!!! I am now leaving for NY and will not be here for the package (if they finally decide to deliver it).
TR
TheHamlinHooker Resistance
May 4, 2022
5.0
Nothing but positive things to say about the people working here.
DC
Danielle Clark
Jun 24, 2017
5.0
Had an issue with an undeliverable piece of mail and I called and spoke to Cindy, she was super helpful and explained everything. She is the type of employee all organizations would credit by having.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Pentwater?
It is located at 91 S Hancock St, Pentwater, MI 49449.
What are the operating hours for this Post Office?
Monday through Friday from 9:00 AM to 12:30 PM and 1:30 PM to 4:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations can also take your passport photo.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can apply for a PO Box online or in person at the local Post Office.
Can I access my PO Box after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
What nearby places can I visit for a coffee or snack before or after visiting the Post Office?
You can visit nearby places such as Good Stuffs, Oldewick Post, or Pentwater Popcorn for coffee, snacks, or sweets.
Are there any art galleries close to the Post Office for some local culture?
Yes, nearby art galleries include Art On The Town, Studio 161, and Kook's Eye Gallery which you might enjoy visiting before or after your Post Office errands.
What outdoor activities or shopping can I find near the Post Office?
Nearby you can find Pentwater State Park for outdoor activities, Turnipseed Mercantile for outdoor gear shopping, and several gift shops like Pentwater Fair Trade Co. and Birch Michigan & Pentwater Candle Company.