United States Postal Service

2.1
21 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20675 State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20675 State St, Onaway, MI
49765, United States

Hours

Reviews

2.1
21 reviews
5 stars
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15
  • MW
    Matthew Wright
    Aug 26, 2021
    5.0
    This is a great Post Office and Tom who works there is a knowledgeable person. He is very kind and is always willing to help. I wish they had more disable Veterans like him there. I thank you for your service Tom. And for the sacrifice you gave to this country. Unfortunately you work in a area where your customers are rude. And have no respect for veterans like you who gave all and received nothing in return
  • SP
    s paw
    Jun 18, 2019
    1.0
    Since our mail carrier retired, it seems that the entire staff has completely changed. Before, we had excellent service. Our mail carrier was such a nice person and always was extremely helpful. Now, since he retired, it seems the clerks and the service has gone completely down hill. The staff is rude and they don’t seem to like helping customers. I had a package arrive today at the post office and so I figured I would go and pick it up. I asked if I could pick up my package when I arrived at the post office and they didn’t even bother looking for it. All they said was that it will be delivered to me tomorrow and that they hadn’t sorted the mail today. I left the post office utterly bewildered and upset. Not only that, they had lost a very expensive package that I mailed months ago and when I inquired about it they stated that it may have fallen out of the carriers car..as if that were acceptable! I have heard so many people in town complaining about the service at this post office. Needless to say, I filed a complaint with USPS on their website, I doubt it will help, but it’s worth a shot I suppose.
  • JS
    Joey Sage
    Apr 20, 2017
    1.0
    Probably the shittiest post office I've ever been to they lose your packages all the damn time I'll take their job and do it right for the rate they make
  • AC
    AA CS
    Aug 1, 2016
    5.0
    Superb Staff, always wiling to help with a smile on their faces.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.