Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.0
(22 reviews)

Business Details

20675 State St, Onaway, MI
49765, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20675 State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20675 State St, Onaway, MI
49765, United States

Hours

Reviews

2.0
22 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
0
1 star
16
  • KD
    Katie Davis
    Feb 13, 2026
    1.0
    They don't deliver mail on time. Or not at all. Im missing multiple checks and packages. They are either keeping them losing them or giving them to someone else because I also receive a mailbox full of other peoples mail all the time. It's a huge problem. I talked on the phone with the guy and he didn't solve anything just blamed it on everyone else.
  • SP
    s paw
    Jun 18, 2019
    1.0
    Since our mail carrier retired, it seems that the entire staff has completely changed. Before, we had excellent service. Our mail carrier was such a nice person and always was extremely helpful. Now, since he retired, it seems the clerks and the service has gone completely down hill. The staff is rude and they don’t seem to like helping customers. I had a package arrive today at the post office and so I figured I would go and pick it up. I asked if I could pick up my package when I arrived at the post office and they didn’t even bother looking for it. All they said was that it will be delivered to me tomorrow and that they hadn’t sorted the mail today. I left the post office utterly bewildered and upset. Not only that, they had lost a very expensive package that I mailed months ago and when I inquired about it they stated that it may have fallen out of the carriers car..as if that were acceptable! I have heard so many people in town complaining about the service at this post office. Needless to say, I filed a complaint with USPS on their website, I doubt it will help, but it’s worth a shot I suppose.
  • JS
    Joey Sage
    Apr 20, 2017
    1.0
    Probably the shittiest post office I've ever been to they lose your packages all the damn time I'll take their job and do it right for the rate they make
  • AC
    AA CS
    Aug 1, 2016
    5.0
    Superb Staff, always wiling to help with a smile on their faces.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others