United States Postal Service

2.6
94 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2025 Central Park Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2025 Central Park Dr, Okemos, MI
48864, United States

Hours

Reviews

2.6
94 reviews
5 stars
33
4 stars
4
3 stars
1
2 stars
4
1 star
52
  • JP
    Jeanne Patterson
    2 days ago
    1.0
    There is one woman who hates her job so much. Terrible customer service. Everyone else is great.
  • EW
    Emma Wilson
    Aug 13, 2025
    1.0
    I’ll never visit this USPS again. The clerk up at the front was openly talking bad about her manager not hiring help in front of a line of people waiting. “I won’t be apologizing for these people waiting because it isn’t my fault, it’s my managers fault so I won’t apologize.” How disturbing and disrespectful.
  • DR
    Dibakar Roy
    Jul 31, 2025
    5.0
    I have had a great experience with this USPS overall. The customer service at this location is always good. Everyone is fast, friendly, and efficient. Although packages sometimes arrive late, the USPS Informed Delivery feature is absolutely the best - it helps me stay updated on exactly what’s arriving and when. I also rented a mailbox at this local USPS branch for 1.5-2 years when I lived in the dorms, since my mail often got lost or stolen there (never had that issue in any apartments, just dorms!). Having a mailbox at USPS solved that completely. Overall, best service ever!
  • JM
    Joanna Martin
    Jul 5, 2025
    1.0
    EXTREMELY rude post office manager - SHAMIKA!!! She has a VERY loud “better than you” attitude and thinks she can talk to you anyways she pleases. This woman should not be in a leadership position under any circumstance as her communication and professionalism skills greatly lack and she only knows how to *escalate* very calm situations. She’s an embarrassment to the postal service and should not be representing this business.
  • JN
    Jeffrey Newsome
    Jun 4, 2025
    1.0
    Inaccurate arrival times for shipments. Over 2 weeks for mail to move from Michigan to Ohio. Sent certified and they can't provide any further information than what I can see on the tracking site. No refunds for their lack of service unless you pay for specific shipping options. Will definitely utilize a different carrier in the future.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.