Brand Certified
United States Postal Service
2.1(156 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
24875 Novi Rd, Novi, MI
48376, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 24875 Novi Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
156 reviews
5 stars
37
4 stars
5
3 stars
5
2 stars
5
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about individual employees.
Long Wait Times
Consistent feedback indicated long lines and slow service, often with only one employee available to assist customers.
Mixed Staff Performance
While some employees received praise for their helpfulness, others were criticized for their lack of knowledge and professionalism.
Service Reliability
Numerous complaints about lost packages and unreliable delivery services were noted, leading to customer frustration.
Facility Issues
Customers mentioned the need for better staffing and improvements in the facility to enhance overall service.
- MVMurthy VishnuvarjhulaNov 4, 20255.0Excellent all in one services under single roof. Courteous staff, 2 service counters, self service kiosk, variety of postal stationery items incl philately stamps, passport services and personalized Mail box services are available.
- DKDavid KingsburyOct 24, 20251.0Had a carrier threaten my 4 year old with a federal offense because he ran through the OPEN mail enclosure. He didn't touch her, the mail, the boxes or even look at her. There is no sign, no barrier, and no notice of such a policy from either USPS or the property management. How utterly unprofessional and rude! This enclosure is on the same site as my preschoolers bus stop.
- MBMitchell BurdenJun 19, 20241.0Nobody even in the building
- BHBrett HAug 9, 20231.0Sat for ten minutes without even seeing an employee, line getting longer and longer still no one. This is the worst post office in Oakland County.
- PYPaul YApr 8, 20171.0Terrible service slow af. 10+ people waiting in line. Only one teller out of 3 possible registers. 30 minutes to ship a package. Avoid like the plague
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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