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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Novi, MI provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.3
134 reviews
5 stars
64
4 stars
10
3 stars
5
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some employees praised for their helpfulness and professionalism, while others are criticized for rudeness and unprofessional behavior.
Efficiency
Customers reported long wait times and slow service, particularly during busy hours, leading to frustration.
Printing Quality
Several reviews mentioned poor printing quality and issues with self-service copiers, indicating a need for better equipment or maintenance.
Staff Attitude
There are numerous complaints about staff being unfriendly or dismissive, particularly towards certain customers, which negatively impacts the overall experience.
Positive Experiences
Despite the negative feedback, some customers highlighted exceptional service from specific employees, showcasing that positive experiences do occur.
- JLJesse LongDec 27, 20251.0Horrible service, very unhelpful and miserable. They don’t care if they don’t get your business and act very unprofessional. Go some where else if you can.
- NLNicholas LoynesDec 24, 20255.0Lou was awesome. She made the whole process easy and when I made a mistake with the address and made her have to restart she didn’t give me a single bit of attitude or trouble. It was closing time on the 23rd of December. She’s truly a good employee and very appreciative of her support while I was already anxious about the whole situation.
- SMSenetra McclainDec 20, 20251.0I’ve been going to the FedEx location for over 10 years! Have always had an Amazing experience. Today I went in to ship an item to my niece in New York. I purchased a box and bubble wrap and was told by an employee by the name of LOU that they couldn’t tape the box for me. I was told that I would to purchase my own tape. If I’m purchasing a box, and bubble pay, and paying to ship, why can’t you put tape on my box??? She came across as racist and spoke down to me as if she was disgusted.
- CPCatherine PeaceOct 20, 20255.0The young man Jordan that helped me out was very polite very helpful and made this process very smooth for me
- POPatrick OdioOct 12, 20251.0One of the worst shipping companies out there If they don’t steal your packages they drive like a racetrack and when you call about one of their drivers almost run over a family the guy that answers you barely knows English and you can barely understand tells you to open a report like I’m going to give you more time of my life to fix you unprofessional drivers I would never recommend to ship anything with FEDEX
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Novi offer?
FedEx Office Print & Ship Center in Novi offers printing services, FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the operating hours of FedEx Office Print & Ship Center in Novi?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Novi?
It is located at 43215 Grand River Ave, Suite A, Novi, MI 48375, USA.
Which payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I upload my documents online for printing at FedEx Office in Novi?
Yes, you can use FedEx Office Print Online to upload flyers, brochures, presentations, banners, or signs for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, passport photo services are available at this location.
Are there any nearby places to visit before or after your visit to FedEx Office in Novi?
Nearby places include Tropical Smoothie Cafe for refreshments, Novi Aesthetics for spa services, and the Novi Farmers Market for local shopping.
Is there a nearby place where I can get financial or tax services near FedEx Office in Novi?
Yes, H&R Block offers tax and financial services close to FedEx Office Print & Ship Center.
If I need printing and graphic design services other than FedEx, what is a nearby alternative?
Max Printing and Copy is nearby, providing printing services, graphic design, and sign making.
Does FedEx Office in Novi have any special brands or technologies for printing products?
Yes, they use well-known brands and software such as Adobe CS3 Suite, Illustrator, Photoshop, and Microsoft Office 2010 Professional in their services.