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FedEx Office in Novi, MI provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.3
131 reviews
5 stars
63
4 stars
10
3 stars
5
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their helpfulness and politeness, others are criticized for being rude and unprofessional.
Efficiency
Customers appreciate the quick service for package drop-offs and printing, but many report long wait times and slow service during busy hours.
Printing Quality
Several customers expressed dissatisfaction with the quality of printed materials, citing issues with color accuracy and equipment malfunctions.
Staff Attitude
There are numerous complaints about staff attitudes, with some employees being described as unfriendly or dismissive, impacting the overall customer experience.
Positive Experiences
Despite the negative feedback, there are several positive mentions of individual employees who provided exceptional service, highlighting the potential for improvement.
- CPCatherine PeaceOct 20, 20255.0The young man Jordan that helped me out was very polite very helpful and made this process very smooth for me
- POPatrick OdioOct 12, 20251.0One of the worst shipping companies out there If they don’t steal your packages they drive like a racetrack and when you call about one of their drivers almost run over a family the guy that answers you barely knows English and you can barely understand tells you to open a report like I’m going to give you more time of my life to fix you unprofessional drivers I would never recommend to ship anything with FEDEX
- RSr. s.Oct 10, 20251.0There were 3 staff members, all in front of their computers ignoring the customer who walked up to the counter. No courtesy to say “Please give us a few minutes”. I waited a few minutes and just walked away. I don’t think this is acceptable!
- MKMarie KennedyOct 9, 20251.0I made a mistake and left an important document at home. Paid fed ex to overnight it. It not only didn’t arrive , no one really knows where it is. Cost me money now to straighten things out. I will never use their services again!
- CLCarlos LopezAug 19, 20251.0Printers not working but still charge you.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Novi offer?
FedEx Office Print & Ship Center in Novi offers printing services, FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the operating hours of FedEx Office Print & Ship Center in Novi?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Novi?
It is located at 43215 Grand River Ave, Suite A, Novi, MI 48375, USA.
Which payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I upload my documents online for printing at FedEx Office in Novi?
Yes, you can use FedEx Office Print Online to upload flyers, brochures, presentations, banners, or signs for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, passport photo services are available at this location.
Are there any nearby places to visit before or after your visit to FedEx Office in Novi?
Nearby places include Tropical Smoothie Cafe for refreshments, Novi Aesthetics for spa services, and the Novi Farmers Market for local shopping.
Is there a nearby place where I can get financial or tax services near FedEx Office in Novi?
Yes, H&R Block offers tax and financial services close to FedEx Office Print & Ship Center.
If I need printing and graphic design services other than FedEx, what is a nearby alternative?
Max Printing and Copy is nearby, providing printing services, graphic design, and sign making.
Does FedEx Office in Novi have any special brands or technologies for printing products?
Yes, they use well-known brands and software such as Adobe CS3 Suite, Illustrator, Photoshop, and Microsoft Office 2010 Professional in their services.