Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 200 S Wing St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
151 reviews
5 stars
30
4 stars
10
3 stars
5
2 stars
3
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.
Staff Attitude
Many customers reported that employees appeared unhappy and unmotivated, leading to a negative atmosphere and disrespectful interactions.
Efficiency Issues
Customers frequently mentioned long wait times and inefficiencies in service, with complaints about understaffing and slow processing of packages.
Mixed Experiences
While many reviews were negative, some customers reported positive experiences with specific staff members who provided helpful and friendly service.
Delivery Problems
There were multiple complaints regarding mail delivery issues, including misdelivered packages and lack of accountability from the postal service.
- DSDavid SkrbinaNov 12, 20251.0Not sure if it is the branch or the US postal service in general, but no one there seems competent -- not the desk clerks, not the delivery people. No one. And there is not even a manager in charge who you can talk to. No one. They force you to call an 800 number and file a generic complaint. Ridiculous.
- ATAshton TaylorOct 27, 20251.0Terrible experience here today. I came in with an open package to mail & before I could even set the package down on the counter the woman working behind the desk (Heather) yells at me “THAT NEEDS TO BE SEALED” & I said very kindly yes i’m buying tape here, I continued to finish getting my package ready while she was helping another guest, a couple more customers came in & as I got up to the front she looked at label & said “this is a priority mail label sticker you could have just used our tape” (as if I knew that by her yelling at me once I got there), anyway I told her I didn’t know & was fine with shipping ground. So she ripped off the mailing sticker & threw it in the garbage & told me to go buy a two pack of the regular label stickers, as i’m getting that, she calls for help to the back for the other woman working there (Juanita) to come up to the front & help her, Juanita & her start yelling at each other about who’s supposed to be doing what & arguing over taking care of the customers, unprofessional in my opinion. Then I come back to ask Heather for my mailing sticker so I could re write the address which she acts like she doesn’t know where it went, i’m being patient during this whole process as it is very chaotic in there & finally I get to the checkout portion of my service & on the screen there’s an option to select how you were treated today on the pay pad & before I could make my selection Heather reaches down & selects the “smile/happy” option for me, so I looked up at her & said “isn’t the customer supposed to do that? to which she replies “oh I think i’ve done pretty good job multi tasking today” as if it were her choice to choose how I FELT ABOUT HER SERVICE. Again, very unprofessional & this is definitely NOT the option I would have personally selected after my experience there. Poor customer service, unprofessional, & I can understand why they need to hire more people.
- BSBrian SmalbergherOct 23, 20251.0Worst experience ever. The 2 ladies at the front are very disrespectful
- DYDJVR YOUTUBESep 27, 20251.0I feel very disrespected 78% of the time I go here, I’m 13 and yet they look at me like I should know everything about shipping packages. I’ve had about 3 good experiences from the employees. These people act like they absolutely hate their jobs. They are always acting so over the customer like they think we are causing them trouble, we’re causing you to do your job. As an online seller, I have to go here so much and it’s honestly not a good experience.
- SCSalva CaldaSep 19, 20255.0I always feel welcomed and taken care of the staff but today Krystal went above and beyond to help me with my address change I wasn’t able to complete online. She was professional and knowledgeable and made the transaction seamless. I will miss this office and the great service! Thank you Krystal!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 200 S Wing St offer?
This location offers mailing and shipping services, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and may take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require an appointment via the online scheduler, though some walk-in hours are available at select locations.
What are the business hours for this Post Office?
Open Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 9:30 AM to 4:00 PM, and closed on Sunday.
Can I reserve a PO Box at this Post Office?
Yes, you can reserve a PO Box online and complete setup in person at this location.
Are PO Boxes accessible after normal lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
What nearby places can I visit around the United States Postal Service at 200 S Wing St?
Nearby you can find Northville Dog Park, Sweet Brew Café, and Northville Art House which offer recreational, dining, and cultural experiences.
How can visitors combine a trip to the USPS location with local shopping or services?
After visiting USPS, you can explore nearby businesses like French Luxe Salon for beauty services or Smile Direct Club for dental care.
Are there professional services close to the USPS location for business customers?
Yes, nearby services include Stokes Automation Systems LLC for software development and Cross Xamine Investigations for legal services.
How can I schedule an appointment for passport services at this Post Office?
Appointments can be scheduled online through the USPS passport service scheduler linked on their website.