The UPS Store

3.9
184 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2021 in Northville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Center Street - 1/4 Mile North Of 7 Mile Road.

Location

The UPS Store
143 Cadycentre, Northville, MI
48167, United States

Hours

Reviews

3.9
184 reviews
5 stars
128
4 stars
5
3 stars
1
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many praising friendly and helpful staff, while others report rude and dismissive behavior from certain employees.

Efficiency

Most customers appreciate the quick and efficient service, often noting minimal wait times and fast processing.

Management Issues

Several reviews highlight dissatisfaction with management, citing incorrect information and poor handling of customer concerns.

Pricing Concerns

Customers frequently express frustration over additional charges for services like tape and printing, feeling that they are being overcharged.

Positive Employee Recognition

Specific employees, such as Kelsey, Lindsey, and Lauren, receive consistent praise for their exceptional service and helpfulness.
  • NB
    Nina Dimachki Baird
    Oct 6, 2025
    5.0
    Not only did they print my label for free, but they offered to take my mail and send it out with theirs for USPS. They went above and beyond any service at the post office had came close to the gentleman working in the morning shift of October 6 were excellent!
  • CR
    Claire Roma
    Oct 5, 2022
    5.0
    Maryam is the best! This isn’t the closest UPS to me, but I will go out of the way because I had such a wonderful experience 😊
  • KM
    Kelsey Mills
    Sep 27, 2022
    5.0
    Thank you Alethea! Couldn’t have gotten it done without your help
  • MG
    Manpreet Gill
    Sep 10, 2022
    1.0
    They wanted to charge 2 dollars to Put a piece of tape on a package and the girl had such attitude about it.Go to United States post office - u can use as much tape as u want with priority mail

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2021 in Northville offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

What are the business hours for The UPS Store in Northville?

Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.