United States Postal Service

2.7
116 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 800 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 1st St, Muskegon, MI
49440, United States

Hours

Reviews

2.7
116 reviews
5 stars
41
4 stars
8
3 stars
0
2 stars
4
1 star
63
  • GG
    GreenBeetle
    Dec 23, 2025
    2.0
    I went 2 pm and the lady in the front desk had a whole tantrum because I had a. lot of packages. And she said they were closing
  • CJ
    Connie Johnson
    Dec 15, 2025
    1.0
    They, keep our mail for several days, sometimes a week or so. Then we get an abundance of mail. I was told by a young man in a mail truck “we were told just to deliver the packages”
  • CW
    Crystal Walke
    Nov 21, 2025
    1.0
    I have to go a few times a week to drop off packages. I need them scanned and I need the receipt. The way clerk #32 treats me is unacceptable, she acts like it’s a problem for her to have to take 1-2 minutes to scan in my packages. She told me she “ I ain’t got all day to be scanning in my packages “ and “ maybe I ain’t the one for this job”. Like who talks to a customer like that. She makes me feel so uncomfortable but honey I will continue to go get my packages scanned in, sorry that actually requires a minute or two of work…. If you encounter rudeness and attitude, go to usps website and file an employee complaint. Maybe someone will care about customer service and make some changes to that location.
  • LS
    Lynne Smith
    Nov 21, 2025
    1.0
    I hate going to this location. The way the employees treat customers is so ridiculous. I don’t understand how they even have jobs dealing with customers. They are mean and talk crap to and about customers.
  • JL
    Jason LeRoux
    Nov 6, 2025
    4.0
    Affordable mail somewhat reliable forward service im happy

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.