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Brand Certified

United States Postal Service

2.6
(121 reviews)

Business Details

800 1st St, Muskegon, MI
49440, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 800 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 1st St, Muskegon, MI
49440, United States

Hours

Reviews

2.6
121 reviews
5 stars
42
4 stars
8
3 stars
0
2 stars
4
1 star
67
  • SS
    Samuel Thomas (Suaren)
    2 days ago
    1.0
    If I could give them 0 stars I would. I go to drop off a package and the wait is consistently 45 + minutes. I call them to try to get someone up to the front and they hang up on you
  • KF
    Kristen Foley
    Feb 23, 2026
    1.0
    The lady at the counter told me I needed to add 2 codes to my package. When I asked what she meant she walked away while I was talking and came back with a picture of a hazard symbol. She told me that I need to add 2 codes with that picture. When I asked where to find them she said, "I don't know, Google it" and walked off. When she came back I asked again why she couldn't use a sticker showing hazardous like all other post offices and she just repeated herself to find the codes and put them on my package. I said thank you before walking away and she said nothing. I went to the UPS store instead of dealing with these people again. Will never go back. Too many people need jobs to allow this kind of customer service to exist.
  • SS
    Steve
    Feb 17, 2026
    5.0
    With the many poor reviews I prepared myself mentally to experience the junk…yeah no! The few Employees I had the opportunity to observe were not only working hard, but exerting positive energy throughout! Great experience! I will be going back in the future! Love it!
  • CM
    Casey McCluer
    Feb 3, 2026
    1.0
    They will not deliver items from Amazon to my address. They even used the excuse that they needed a code to get into my property to deliver the package. You do not need a code to get in. Even Amazon knows that!
  • KP
    Katie Pearson
    Jan 16, 2026
    1.0
    Came in for a new passport and the women were so rude. Reading all the reviews and seeing how many people were treated the same way, you think they would make a change. Years ago, this was an amazing job to have and people were grateful to have this job, now they apparently hire anyone off the streets that have no people skills and are extremely rude!!! Do better Muskegon!!! Smh.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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