United States Postal Service

2.0
321 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 155 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
155 S Main St, Mount Clemens, MI
48046, United States

Hours

Reviews

2.0
321 reviews
5 stars
57
4 stars
22
3 stars
11
2 stars
13
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor communication and lack of assistance.

Mail Delivery Issues

Customers frequently reported problems with mail delivery, including lost packages, misdelivered mail, and slow service.

Staff Performance

While some staff members received praise for their helpfulness, many others were criticized for their attitude and lack of professionalism.

Facility Conditions

The post office was noted for being outdated and poorly staffed, leading to long wait times and inefficient service.

Mixed Experiences

Some customers reported positive experiences, particularly with specific employees, but these were overshadowed by the overall negative feedback.
  • AA
    Al
    Nov 14, 2025
    1.0
    Never answers phone. Why are they even paying yall $35+ an hour
  • MT
    Michelle Thomass
    Nov 2, 2025
    5.0
    Staff very nice quick service
  • WW
    William
    Oct 11, 2025
    4.0
    I’m not sure if the right people say this or not but I live off Harrington and you guys have a mailman that seems very very. I’m Irish or the word for it but I said hi to him as I was coming out of the house and he had an attitude. I’m not Come particularly comfortable him coming around the house with my family. If he’s gonna be walking around acting like that just walking across lawns you guys need to talk to your people bald head beard. Sat his vehicle for a long period of time after he was done when others just leave when they’re finished I don’t trust the guy
  • NE
    Nancy Eaton
    Sep 11, 2025
    1.0
    Have had nothing but problems for the last year. Had the prior tenant at my residence put a hold on my mail went up there more times that I could count to get it straightened out only took almost 9 months. Now the problems are starting again my package that was supposed to be delivered Two days ago to my residence in Mount Clemens was delivered to Rochester Hills
  • AO
    Ann onymous
    Aug 22, 2025
    4.0
    I’ve been coming to the Mount Clemens Post Office since I started selling on eBay over 20 years ago. The building hasn’t had any major upgrades and there’s never more than 3 people working at a time, but I don’t really mind any of that. There’s something comforting about the old school familiarity. The self-serve kiosk in the front lobby is a nice addition. I don’t have a printer, so I when I buy postage for a package online I get a QR code. You can scan it at the kiosk for a label and receipt, and I’ve never had to wait in line to do so. One star off because the mail is often SLOW and poorly sorted. I receive coupons after they’ve expired, bills once they’re almost overdue and frequently get mail addressed to my neighbors. I always, ALWAYS deliver the mail to the correct person, but no one has ever once brought my mail to me. And I know my mail has gone to the wrong place because I’ve not received anticipated important pieces before like checks, credit card statements and Social Security notices. Since my neighbors are apathetic, selfish jerks I really need my post office to get things right. Not about this location, but I do recommend getting a USPS account online. You receive email notifications about packages coming to your address. I’ve found this service to be really accurate and prompt.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.