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Brand Certified

United States Postal Service

2.6
(115 reviews)

Business Details

2900 Rodd St, Midland, MI
48640, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2900 Rodd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2900 Rodd St, Midland, MI
48640, United States

Hours

Reviews

2.6
115 reviews
5 stars
39
4 stars
3
3 stars
3
2 stars
9
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; some staff are praised for being friendly and helpful, while others are described as rude and unhelpful.

Delivery Issues

Numerous complaints about lost packages, misdeliveries, and failure to deliver packages to the correct address.

Long Wait Times

Customers frequently report long lines and extended wait times at the post office.

Inconsistent Performance

Overall service quality appears inconsistent, with some customers having positive experiences while others report significant frustrations.
  • PL
    Patrick L
    Feb 25, 2026
    5.0
    My wife and I made an appointment to get our passport photos taken and applications for renewed passports mailed at Midland post office. We were served immediately and the agent, Katie, was excellent. She was very knowledgeable, detailed, courteous and efficient. Highly recommended!
  • FA
    Francine Arens
    Dec 10, 2025
    1.0
    To bad there aren't -⭐! Someone down the road received an important confidential business letter sent to me yesterday. Thankfully they were honest and thoughtful to get it to me since our postal carrier is awful! Last week they left a large box right in the middle of my garage door. Had I been leaving instead of coming home I would've backed over it and crushed it! 😡 The entrance door was a few feet away where it should've been left.
  • JN
    Janae Newland
    Oct 31, 2025
    5.0
    I’ve always had great service here. Recently, I lost my mailing receipt, and the company I shipped to refused to refund me without it. The USPS staff actually went back through their records, found my receipt, and saved me a lot of money. I’m so grateful—they really went above and beyond!
  • DK
    Darth Keller
    Sep 18, 2024
    1.0
    10 years as a Full-time travelling RV'er here. In Midland 1week with 3 more planned waiting for RV repairs. 2nd time I've received general delivery here & I was informed that I had to get a PO box to receive packages. 1st time in 10 years I've ever had an issue receiving GD packages. Didn't seem to make any difference when I tried explaining. Some 'other' employee remembered me from other trips through Midland. Pathetic service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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