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Visit your local Post Office™ at 2900 Rodd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback is mixed; some customers praise the friendly and helpful staff, while others report rudeness and incompetence.
Delivery Issues
Numerous complaints about lost packages, delayed deliveries, and misdelivered mail are prevalent.
Long Wait Times
Customers frequently mention long lines and extended wait times at the post office.
Inconsistent Performance
Service quality varies significantly, with some customers having positive experiences while others report frustration and dissatisfaction.
Communication Problems
Many customers express difficulty in reaching the post office by phone, leading to unresolved issues.
JN
Janae Newland
Oct 31, 2025
5.0
I’ve always had great service here. Recently, I lost my mailing receipt, and the company I shipped to refused to refund me without it. The USPS staff actually went back through their records, found my receipt, and saved me a lot of money. I’m so grateful—they really went above and beyond!
SA
Shannon Cramer (Ashley)
Aug 21, 2025
1.0
They showed no real interest in helping solve a problem I'm having with my divorce papers that were lost in the mail. I tried submitting a claim online and their phone customer service. Everyone seems to be incompetent with complex solutions.
JJ
JayD
Jun 21, 2025
1.0
Sent certified mail from this office full of important documents. It’s going on 10 days and it’s still in transit(delayed). I’m worried it’s lost. I should’ve just mailed it from my home. It would’ve made it on time.
VT
Violeta Todd-Hernandez
Jul 12, 2021
1.0
The lady in the middle window is friendly, helpful and professional.
They should hire more people like her. Not like the chubby woman at the first window.
I think her name is KATIE. The most rude and unhelpful person.
I don't understand what she is doing there. If she doesn't like her job she should look for something else, where Customer Service skills are not required. (If such a job exists lol).
CW
Claudia Warren
Feb 15, 2021
5.0
The Midland Post Office has a great staff. When I applied for a passport, the clerk was very friendly and knew her job thoroughly. When I mail a package, the clerks know the cheapest way to mail it. I appreciate the staff at our Post Office and urge them to keep up the good work and stay safe. I mail all my packages, personal correspondence and business mail at the Post Office and their delivery efficiency is 100%. Thank you, Midland postal employees!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2900 Rodd St?
This Post Office offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need to make an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Open Monday to Friday from 9:00 AM to 5:30 PM and Saturday from 9:30 AM to 3:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online at USPS website, then complete setup in person with valid ID.
Is 24/7 access available to PO Boxes at this location?
Most PO Boxes offer 24/7 lobby access, but hours may vary. Check with the Post Office for specifics.
What other places are near this Post Office for printing or community services?
Nearby is The Breaking Bread Village, which offers printing services and community support activities.
If I want to grab a meal or snack near the Post Office, where can I go?
You can visit Domino's Pizza or Big Apple Bagels nearby for pizza or bakery items respectively.
Are there salons near the Post Office for beauty services?
Yes, Hair by Karen Hegel and Elegante Salon, both beauty salons, are located near the Post Office.
How can nearby services like Two Men and a Truck assist me when using the Post Office?
Two Men and a Truck offers packing services nearby, helpful for preparing shipments at the Post Office.