Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0148 in Midland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - East Lawn Plaza - Next To Dairy Queen.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Efficiency
The store is frequently noted for its quick and efficient service, with minimal wait times reported by customers.
Mixed Experiences
While many reviews are positive, there are notable instances of rude or unprofessional behavior from some staff members.
Cleanliness and Organization
Customers appreciate the cleanliness and organization of the store, contributing to a pleasant shopping experience.
Hours of Operation
Some customers expressed dissatisfaction with the store's closing hours, suggesting they could be more accommodating.
AT
Alexis Thornton
Jan 24, 2026
5.0
I always chose UPS when shipping for my small business, and today is why. I didn’t realize they closed at 3 and they were packing up at 3:30 and took my box’s anyways. Everytime I go in there it’s always so nicely organized and clean and the staff is always with a smile on their faces. Thanks Midland UPS
ED
ed behr (djecoed)
Jan 20, 2026
5.0
I used the UPS store in Midland for several months as I transitioned from one house to a hotel and to another house. They were always friendly and efficient even in the face of considerable customer demand.
Today -- some two years after I changed my address and stopped using them -- I got a call from Cinci saying that they had received something that she thought might be a credit card or debit card and she remembered I used to be a customer there and she wondered if they still had a phone number on file and she checked and there was one and she called it and it turned out that it was indeed ME and I was most anxious for that card as it had been compromised and canceled and by ugly coincidence so had my principal credit card. And I am absolutely amazed that she would go to that trouble. Honestly, this might be the best customer service story of my life. Highly recommended.
JA
J Marsh Auctions
Jan 17, 2026
5.0
Their professional packaging and timely shipping has allowed my auction business to grow nationally! Plus Annie and everyone there are extremely helpful and good people. I appreciate them all!
JW
Jonathan Witucki
Dec 30, 2025
5.0
Super friendly
BR
Bryan Rettelle
Dec 22, 2025
5.0
This place is the absolute best! I had a mix up with a placed shipment order. They were able to find the package before it was on a truck and change my delivery date. Literally saved Christmas and were so professional even when their internet was causing issues to make the correction. Bless this staff and store, they have saved our Christmas and 5 stars is not enough!