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United States Postal Service

2.2
(55 reviews)

Business Details

115 N Williams St, Mancelona, MI
49659, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 115 N Williams St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
115 N Williams St, Mancelona, MI
49659, United States

Hours

Reviews

2.2
55 reviews
5 stars
14
4 stars
1
3 stars
2
2 stars
1
1 star
37
  • RM
    Rachel M
    Jan 27, 2026
    2.0
    Drivers CONTINUE to deliver someone else's mail with my own because they're not paying attention to the addresses. In understanding that in the winter, getting mail would be late, but seriously! Get it together or hire a new crew that can their jobs properly with efficiency.
  • AG
    Amanda Gaddy
    Dec 19, 2025
    1.0
    Uodate few days later ...He put mail Mail on Hold because. I complained and asked questions and he said I sounded threatening cuz i said I would continue to complain to corporate...he said then im putting ur mail on hold and hung up on me... So who threatened who it seems I was just threatened by a government worker 🤔 And he can follow through by cutting my mail off... Moved here a month ago wasn't receiving mail even after I submitted change address form 1st week... complained they fixed it and validated my address got mail for 1 week and now not receiving anything all week even though I log onto dashboard and says I was spose to have 3-4 paper mail items and 2-3 packages a day.. get emails saying attempted delivery but no notice left in my box.. saw him walk up my shared driveway yesterday delivery package to her porch and mail to her mailbox but nothing for my house with 8 people spose to be receiving mail... never had a problem with post office til I moved here... its Christmas time and my santa packages, cards and letters from family we are not receiving.... really pissed off at Mancelona you guys keep dropping the ball... maybe need someone new in charge to make staff do their job.18 mail peices and 21 packages this week and have only received 1 package...
  • VD
    Vera Dalton
    Dec 11, 2025
    1.0
    Never had a bad experience with this PO until now. Multiple people on our road have not been receiving their packages or letters for over a week now. The PO repeatedly claims "package held at request of resident" but no one has requested this. The route driver has repeatedly claimed there is "too much snow to access the mailbox" but they enter this status before 9am when our mail has been arriving no sooner than 3pm for years, so they have clearly not even attempted delivery. We also have a very large package depository we set up at the request of the PO, which is very easily accessed at the side of the road. But they still claim they "can't access the mailbox" for packages which are much too big for the mailbox in the first place, and would obviously need to be put in the package depository. They make no attempts to inform anyone that their mail has been held. They leave no notices and make no attempt at communication. If you do not know to call them or check online, you will never know that you have held mail. UPS, FedEx, even Amazon drivers, have no issues delivering parcels on the same days the PO driver claims there is no access. This is the worst service I have ever seen from this PO, and I have lived on this road for over 30 years.
  • RB
    Ryan Barton
    Nov 17, 2025
    1.0
    Basic same review as you're seeing them not delivering the mail. Hell 11 pieces of missing mail-in the last week. It's constantly happening in my understanding. This is federal, shouldn't this be borderline criminal? If this continuously happening over and over and over, shouldn't somebody do an audit on this place? I don't normally post bad reviews. I can understand one time here. I can understand one time there. I mean, it's a life ship happens but it's constantly reoccurring. There has to be somebody higher up that can get this place straightened out us as a community need to get together. The only way things will change is if we all work together.If anybody has any insight who oversees the post office et cetera, let's get a county bureau petition for the local area.Something has to be done somewhere as somebody has a little more power
  • CK
    Corey Krautkremer
    Jan 23, 2025
    1.0
    We've watched the mailman drive past our mailbox every day for a week and not deliver our mail even though we get the daily notification that we have mail that is supposed to be delivered. When we go into the post office they say they have no mail for us, that it must be out with the carrier.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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