Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 29441 John R Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
29441 John R Rd, Madison Heights, MI
48071, United States
Hours
Reviews
2.4
174 reviews
5 stars
49
4 stars
10
3 stars
4
2 stars
6
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.
Mail Delivery Issues
Numerous complaints about lost, misdelivered, or delayed mail, with some customers experiencing ongoing problems for months.
Mixed Experiences
While some customers praised the helpfulness of certain employees, others had negative experiences, indicating inconsistency in service quality.
Long Wait Times
Customers frequently mentioned long lines and slow service, particularly during busy periods.
Accessibility
The location is appreciated for its ample parking and extended hours, making it accessible for customers.
- BNBryan NguyenDec 15, 20251.0Today I came to make a passport for my son, but the attitude of the staff is very discriminatory. Along with that, they made a very long appointment after that. I don't feel supported even though it's snowing and my 1-month-old baby. Don't come
- KKKiraNov 19, 20251.0havent gotten my mail in 4 months...forwarded it and they wont fix the issue.
- KHKirk HudsonOct 28, 20255.0I was running errands all day, and searched for "post office near me that's open". It was nearly 6 PM on a weekday. This post office in Madison Heights was open later than all others within 5 miles. I had to ship a small, flat rate box to a friend in NorCal. I wasn't prepared, and didn't have any material to fill up the extra space inside the box. I scrounged through all the waste paper baskets in the lobby of the post office. Fortunately I found just enough weekly coupon flyers on newsprint paper that had been discarded by P.O. box holders. I crumpled the paper and filled up the box so the heavy items inside didn't bang around during shipping. The clerk that helped me was pleasant and efficient. The recipient of this package lives in a location where parcels, even small boxes, cannot be left at the door. I asked what the options were for delivery to ensure someone must receive and sign for the package. For a small additional fee, there is the option to require a hand written signature. In the past, the digital signature for receipt has been indicated when no one at the delivery location signed for the package... and the package 'disappeared'! Although a bit inconvenient, my friend went to the local post office to sign for the package. At least I know my package was delivered. Thanks to the helpful clerk who shared all the types of delivery confirmations available for flat rate shipping. I wasn't aware of this particular delivery confirmation option.
- SMSeth MelroseJan 29, 20191.0If you need insurance on your package make sure you don't purchase it from this post office. It will never make it to the sorting facility. 3rd time that I've had a package get lost on its way from this post office to sorting. Odd that it only happens to my valuable and insured packages...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 29441 John R Rd provide?
This Post Office offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
What are the operating hours of this USPS location?
Monday to Friday, 9:00 AM to 6:00 PM; Saturday, 8:00 AM to 4:00 PM; closed on Sunday.
Can I apply for a first-time passport at this Post Office?
Yes, this location accepts first-time passport applications and many can also take your passport photo. Complete and print your application form before coming.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
Does this location offer passport photo services, and what is the cost?
Yes, they offer passport photo services by appointment at $15 per photo.
Is it possible to rent a PO Box at this Post Office, and how?
Yes, you can search, reserve, and apply for a PO Box online or in person at the Post Office with proper ID and application.
Are PO Boxes accessible after hours at this USPS?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but specific hours may vary. Contact the local Post Office for details.
What nearby places can help me find this USPS location?
Nearby USPS facilities such as the US Post Office, United States Postal Service branch, and USPS Collection Point are close by and can assist in locating this Post Office.
Are there any restaurants near this Post Office where I can dine?
Yes, you can visit nearby restaurants like Texas Roadhouse (steakhouse) and The Golden Wheel (Chinese restaurant) for a meal before or after your visit.
What nearby stores and services are available around the Post Office?
Nearby you’ll find retail stores such as Buttercup Blossom (party supplies), Fallas Paredes (clothing), BJ’s Wholesale, and beauty services like Studio 9 Salon and Best Nails & Spa.