Business Details
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FedEx Office in Madison Heights, MI provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
32150 John R Rd, Madison Heights, MI
48071, United States
Hours
Reviews
3.3
153 reviews
5 stars
74
4 stars
11
3 stars
6
2 stars
11
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Denise and Pierre received praise for their helpfulness, others were reported as rude and unprofessional.
Staffing Issues
Many reviews mention long wait times and inadequate staffing, leading to frustration among customers.
Positive Experiences
Several customers highlighted positive experiences with specific employees who provided excellent service, particularly in printing and shipping.
Store Cleanliness
The store is generally described as clean and well-organized, contributing to a pleasant environment for customers.
Service Efficiency
Customers expressed dissatisfaction with the efficiency of service, citing slow processes and unhelpful staff during busy times.
- LPLuna PancakeOct 28, 20255.0Pierre is the Man! Thank you so much!
- HÍšłãm ŠhãmšùłOct 15, 20251.0I arrived about half an hour before closing to organize and send some documents. Unfortunately, my experience was very disappointing. The two workers on the Tuesday second shift were rude and unprofessional. Their customer service was poor, and they seemed rushed even though it was only 6:50 p.m. (the store closes at 7). When I had questions at the counter, they did not offer any help and just told me to hurry up. This kind of behavior makes customers feel unwelcome and rushed. I hope FedEx addresses this issue and provides better customer service training for their staff.
- PBPhilip ByersOct 14, 20255.0Ive needed prints and both times were very helpful. I use them a lot. Great place and usually better prices than USPS and UPS.
- MMMonu MiahOct 13, 20255.0Went there to send a package and Pierre was just excellent. I sent my package and the process was extremely smooth. Always best service from Pierre and team. Bravo !!!
- LPLost philosophyOct 10, 20255.0Super nice people! They took care of everything I needed.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Madison Heights offer?
They offer printing, shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax, passport photos, online notary, lamination, and binding.
What are the operating hours of FedEx Office Print & Ship Center?
Open Monday to Friday, 8 AM to 7 PM; Saturday 9 AM to 6 PM; Sunday 12 PM to 6 PM.
Where is FedEx Office Print & Ship Center located?
At 32150 John R Rd, Madison Heights, MI 48071, USA.
What payment methods are accepted at FedEx Office in Madison Heights?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my print orders in store at FedEx Office Print & Ship Center?
Yes, in-store pickup is available.
What coupons or deals are available for FedEx Office Print & Ship Center customers?
Check their featured coupons and deals at https://www.office.fedex.com/default/coupon-deals?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-YEXTLISTFM
Is there a place nearby FedEx Office where I can grab coffee before or after my visit?
Yes, Starbucks and Tiger Sugar bubble tea cafe are nearby for coffee and refreshments.
Are there any nearby restaurants close to FedEx Office Print & Ship Center?
Yes, Pancheros Mexican Grill, ima Japanese restaurant, Jimmy John's sandwich shop, and Wendy's fast food are nearby.
Where can I find passport and visa services near FedEx Office in Madison Heights?
RushMyPassport in FedEx Office is located nearby offering passport and visa services.
Are there automotive services close to FedEx Office Print & Ship Center?
Yes, Quick & Easy Oil Change and Quick and Easy Car Wash are nearby for auto repair and detailing.