Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3011 in Livonia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southwest Corner Of Five Mile And Newburgh.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.4
217 reviews
5 stars
179
4 stars2
3 stars3
2 stars0
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and efficient, contributing to a positive customer experience.
Efficiency
Many customers appreciate the quick service and minimal wait times when dropping off packages or using other services.
Pricing Issues
Several reviews mention frustrations with pricing practices, particularly regarding Amazon returns, where customers felt they were being upsold or charged unfairly.
Management Concerns
There are reports of unprofessional behavior from the store manager, leading to negative experiences for some customers.
Community Engagement
The owner and staff are noted for their involvement in the community and for providing personalized service, enhancing customer loyalty.
- RHRalph HartsoeNov 11, 20255.0Been in the store probably 5 to 10 times total in the last 5 years or so. Every single time friendly people welcome you they're so efficient and get you in and out so fast. Great service!
- KBKamila BaranOct 7, 20255.0Always fast as possible. Now what to do. We dont need time to chit chat during drop off packages
- PAPaul ArsenaultSep 5, 20255.0Always quick, easy and efficient service.
- DLDonna LimAug 24, 20251.0During my last visit to this UPS Store, I tried to return an Amazon package. The clerk informed me that I couldn't ship it back in the used bag it came in (since when!?!). I pointed out the numerous Amazon packages behind him, which was in similar packaging, and asked if they were exempt from the rule. After discussing it with the manager, it became clear that their "made up" policy requires Amazon returns to be shipped in new bags. It seems they're trying to generate extra business by forcing Amazon customers to purchase new packaging. Just a heads up if you're planning to return Amazon packages at this location!
- JRJanice RaneyAug 14, 20255.0Very friendly owner and staff, always doing their best.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3011 in Livonia offer?
They offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.
Where is The UPS Store #3011 located?
It is located at 37637 Five Mile Rd, Livonia, MI 48154, USA, at the southwest corner of Five Mile and Newburgh.
What are the regular business hours of The UPS Store in Livonia?
Monday to Friday, the store is open from 9:00 AM to 7:00 PM, and on Saturday from 9:00 AM to 5:00 PM. The store is closed on Sundays.
Is The UPS Store #3011 open during holidays?
The store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19, but open for regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store in Livonia?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #3011 by phone or email?
You can call them at +1 734-542-9200 or email store3011@theupsstore.com.
Does The UPS Store #3011 offer any special deals or coupons?
Yes, customers can save big with special offers and coupons available from their website at theupsstore.com.
Are there any nearby restaurants where I can dine before or after visiting The UPS Store?
Yes, 'China Inn' and 'Farnaz Mediterranean Grill' are nearby restaurants you might consider visiting.
What nearby services can complement my visit to The UPS Store in Livonia?
Nearby places like '250 Quality Cleaners' for dry cleaning and 'Shred Nations' for professional shredding services can be convenient options.
Is there a nearby shop to get bike rentals or repairs if I visit The UPS Store?
Yes, 'Motor City Bicycle' is a nearby bicycle shop offering bike rentals and sporting goods.