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Konica Minolta Business Solutions U.S.A., Inc. is a leader in information management focused on enterprise content, technology optimization and cloud services.
I was compelled to write a complaint about a recent service call placed to Konica Minolta Business Solutions for repairs and, to express my disappointment.
The call attendants were courtliest, however repair personal failed to show up after a week of requesting service. After a week of calling, it was obvious they didn’t want to work it so why wasn’t it communicated? We would have moved on, instead, the customer moved on and we lost the job.
DP
David Pniewski
Mar 2, 2022
1.0
We have been a longtime customer of KMBS for some years now… But over the last two years… the service management of this location has become less customer centric and more focus on what they can not do… We haven’t had a service call on our equipment for two years and we recently changed computers and ask if someone could come out to load the scanner drivers on our new computers. The answer we get from the service manager is… That he wants to charge us $200. to make that happen… Considering we have a multi functional device that has full color printing, copying, scanning and faxing capabilities you would think that this should be a simple request… But NO… The service manager is not interested in keeping his customers happy… At one time, this company delivered outstanding service… Today their a disappointment to anyone who has to deal with them.
JP
Jason Pollard
Feb 16, 2019
5.0
Pete B is the best. Extremely knowledgeable and helpful w the equipment
Frequently Asked Questions About Konica Minolta Business Solutions
What services does Konica Minolta Business Solutions offer?
Konica Minolta Business Solutions specializes in information management including enterprise content, technology optimization, cloud services, printing services, IT risk management, and business consulting.
Where is Konica Minolta Business Solutions located?
It is located at 38777 Six Mile Road, Suite 103, Livonia, MI 48152, USA.
What are the business hours for Konica Minolta Business Solutions?
They are open Monday through Friday from 8 AM to 5 PM and closed on Saturdays and Sundays.
Does Konica Minolta Business Solutions have wheelchair accessible entrance?
Yes, the business has a wheelchair accessible entrance.
How can I contact Konica Minolta Business Solutions?
You can contact them by phone at +1 734-452-4160 or visit their website at https://kmbs.konicaminolta.us/.
Where can I find Konica Minolta Business Solutions on social media?
You can find them on Facebook at 'KonicaMinoltaUSLivoniaMI', on Instagram as 'konicaminoltaus', and on Twitter as 'KonicaMinoltaUS'.
Is there a way to request a quote from Konica Minolta Business Solutions?
Yes, you can request a quote through their support page linked on their featured message section.
Which nearby universities are close to Konica Minolta Business Solutions?
Nearby universities include Northwood University and Eastern Michigan University - Livonia, which could be useful locations for students or faculty seeking their services.
What financial service providers are near Konica Minolta Business Solutions?
Nearby financial services include Banco Capital Corporation, OneMain Financial, Credit Hour, and Clear Financial Advisors, which customers might visit for financial assistance before or after business consultations.
Are there dining options near Konica Minolta Business Solutions?
Yes, nearby dining options include P.ZA Kitchen, Buca di Beppo, and MogaMax, great for meals or meetings near the business.