FedEx Office in Livonia, MI provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback indicates a significant inconsistency in customer service quality, with many reviews highlighting rude or unhelpful staff, while a few praised friendly and knowledgeable employees.
Store Hours
Customers expressed frustration over the store not adhering to posted hours, with reports of doors being locked before closing time.
Staff Training
Several reviews noted that staff appeared untrained or unaware of procedures, particularly regarding international shipments and printing services.
Pricing Issues
Customers frequently mentioned dissatisfaction with pricing, including unexpected fees and perceived overcharging for services.
Overall Experience
The overall sentiment is mixed, with some customers having positive experiences while many others reported negative interactions, leading to a general recommendation to seek alternatives.
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Nicole
Sep 8, 2025
1.0
Your store hours doesn’t reflect the hours that’s online. You need to correct it
GY
games for you
Sep 2, 2025
1.0
I ordered something from Best buy it was 2 day shipping the 2 day shipping turned into 15 days shipping. I went to best buy to cancel the order they couldn't cancel it because it's in FedEx possession. So 8 call FedEx to try and figure out what's going on. They tell me there's no name or address on the label. Ok yes best buy made an error and put a blank label on the box but FedEx scanned a blank label? How does the truck drive miss the the label is blank. Yes best buy messed up but so to did FedEx and FedEx didn't want to do crap to fix it. Instead they wanted me to drive back to the store have them print a new label for the box. I'm sorry what you guys messed up and want me to fix your mistakes for you I don't think so. Zero stars for FedEx. Plus they lied to me and treated me like crap on the phone for a mistake where I was the only one in the party that didn't make an error. They where no help at all and have lost my business. I will do whatever it takes to make sure nothing I order comes through FedEx ever again.
MD
Michael Devine
Aug 9, 2025
5.0
A quick letter to send, it was cheap and quick. The customer service rep was personable, effective and well mannered.
Give them all a raise !
NN
Nicole
Jul 23, 2025
5.0
Excellent customer service. Zee was very knowledgeable on assisting me with shipping, my laptop. She even suggested a laptop box. I had no idea they even sold those. She greeted me with a big smile and was very helpful and friendly .
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Livonia offer?
FedEx Office provides printing and shipping services including copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Can I ship packages at FedEx Office Print & Ship Center in Livonia?
Yes, the center offers FedEx shipping services including package pickup and packaging.
What are the operating hours of FedEx Office Print & Ship Center in Livonia?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does FedEx Office Print & Ship Center support online printing orders?
Yes, customers can upload documents online to have their print orders ready for convenient pickup or delivery.
What types of printing products are available at FedEx Office Print & Ship Center?
They offer business cards, flyers, brochures, manuals, booklets, newsletters, photo printing, banners, posters, specialty prints, canvas prints, vehicle magnets, cards, and calendars.
Which payment options are accepted at FedEx Office Print & Ship Center?
Payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there other services for passport needs near FedEx Office Print & Ship Center?
Yes, the RushMyPassport service is available within FedEx Office for passport and visa services nearby.
What nearby financial services are available around FedEx Office Print & Ship Center?
Nearby financial services include H&R Block, Block Advisors, Mutual Fund Store, Bank of America, CUSG Credit Union, Zeal Credit Union, Chase Bank, and Citizens.
Where can I find food options near FedEx Office Print & Ship Center in Livonia?
Nearby food options include Jersey Mike's Subs, Domino's Pizza, Smokys of Northville, La Feast, Mezza Mediterranean Grill, and Akasaka sushi restaurant.
Are there any nearby beauty and wellness services close to FedEx Office Print & Ship Center?
Yes, Diva Nails, Reborn Hair Company, and Shook Your Lashes Beauty salons are located nearby for beauty and spa services.