United States Postal Service

2.9
79 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 567 W Nepessing St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
567 W Nepessing St, Lapeer, MI
48446, United States

Hours

Reviews

2.9
79 reviews
5 stars
34
4 stars
2
3 stars
3
2 stars
3
1 star
37
  • SC
    Samantha Cremer
    Aug 8, 2025
    1.0
    Recently moved to the area and have had issue after issue with this USPS location. There is NO customer service what so ever. I’ve reached out in person, over the phone and online regarding frequent packages being marked undelivered due to no access when there was access… it was worse during winter every👏single👏package👏that would not fit in our mail box I had to go pick up. No reason was given besides no access. I want to know why it was marked no access when there was access. Amazon, UPS and FEDEX had no issues delivering. Sometimes the same day that USPS apparently couldn’t deliver. Not a single person would look into it. Online customer service won’t even respond to anything. If you go higher up with a complaint they send it back to the basic customer service that doesn’t provide any valuable information and doesn’t care. That’s if you get a response at all. USPS as a whole is not great, if I had a choice I would never use them. This review and all the others will not be heard or cared about and there is nothing anyone can do about it. They act put out and like they are doing you a favor providing this service you have to PAY for.
  • CW
    CHARLENE Wood-Wilson
    Jul 13, 2025
    5.0
    Love our small town post office, customer oriented, friendly, helpful. Hate the next level PO, will not deliver, we must pick up locally.
  • ME
    M E
    Jul 1, 2025
    1.0
    awful rude man behind the counter. should try to act kinder to people just trying to get things in order.
  • HP
    Heather Piccalo
    Jun 6, 2025
    1.0
    Terrible people work here.
  • WW
    WoofDogGames420
    Apr 6, 2020
    1.0
    Whoever worked the Hunter's Creek trailor park in Lapeer MI on 4/6/20 took over an hour to do 15 mailboxes because she kept making phone calls and texting and she wouldn't even let anyone just get their mail until she was done! That woman should be fired. I waited an hour and a half to get my mail from the mailboxes she started on to begin with. My 3 month old son could do her job faster.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.