United States Postal Service

3.0
83 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 567 W Nepessing St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
567 W Nepessing St, Lapeer, MI
48446, United States

Hours

Reviews

3.0
83 reviews
5 stars
37
4 stars
2
3 stars
3
2 stars
2
1 star
39
  • KM
    Kris Mcclintock
    Dec 30, 2025
    5.0
    Its a pis
  • RO
    Rhylius Owl
    Dec 27, 2025
    5.0
    Very polite staff, clean facility and plenty of parking.
  • VC
    Virgil Cole
    Dec 23, 2025
    5.0
    Slow
  • CF
    Cassaundra Fielitz
    Dec 23, 2025
    1.0
    Our delivery person is horrible. Excuses of not being able to deliver do to no access and then not leaving a slip behind so I can't even pick up my package. As well as previous tenants junk mail being put in our mail box after multiple attempts to have them removed and she still delivers them.
  • SC
    Samantha Cremer
    Aug 8, 2025
    1.0
    Recently moved to the area and have had issue after issue with this USPS location. There is NO customer service what so ever. I’ve reached out in person, over the phone and online regarding frequent packages being marked undelivered due to no access when there was access… it was worse during winter every👏single👏package👏that would not fit in our mail box I had to go pick up. No reason was given besides no access. I want to know why it was marked no access when there was access. Amazon, UPS and FEDEX had no issues delivering. Sometimes the same day that USPS apparently couldn’t deliver. Not a single person would look into it. Online customer service won’t even respond to anything. If you go higher up with a complaint they send it back to the basic customer service that doesn’t provide any valuable information and doesn’t care. That’s if you get a response at all. USPS as a whole is not great, if I had a choice I would never use them. This review and all the others will not be heard or cared about and there is nothing anyone can do about it. They act put out and like they are doing you a favor providing this service you have to PAY for.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.