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Brand Certified

United States Postal Service

3.2
(115 reviews)

Business Details

4800 Collins Rd, Lansing, MI
48924, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4800 Collins Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4800 Collins Rd, Lansing, MI
48924, United States

Hours

Monday8:30 AM - 7:30 PM
Tuesday8:30 AM - 7:30 PM
Wednesday8:30 AM - 7:30 PM
Thursday8:30 AM - 7:30 PM
Friday8:30 AM - 7:30 PM
Saturday8:30 AM - 2:30 PM
SundayClosed

Reviews

3.2
115 reviews
5 stars
57
4 stars
6
3 stars
3
2 stars
0
1 star
49
  • CT
    Cassie Tackett
    3 days ago
    5.0
    Nice staff
  • DD
    DougLife
    Apr 18, 2026
    5.0
    3.1 Stars is not fair. I have had zero issue with this branch. I have been using it for years.
  • WH
    William Holmes
    Apr 6, 2026
    1.0
    If it wasn't for one employee Alex this place would get a five star. There a clerk there that refuse to do his job wont even put his phone down to help you properly. Then when you ask him to do his he tells you to leave. Called his postmaster general and half-hearted promises that the issue will be fixed. But Alex tells you I dont care what my supervisor says I dont have todo my work the proper way. And then no follow through or follow up phone calls from postmaster.
  • TT
    Trevor Thelen
    Apr 3, 2026
    5.0
    My fav post office in Lansing, being open later helps me a ton and they’ve always been helpful.
  • NG
    Nicole Gorby
    Feb 21, 2026
    1.0
    Alex convinced me to switch to my business to UPS. He doesn’t follow procedure. I bring in multiple packages and he leaves 1 package on the scale while he scans every package, showing an incorrect weight when I bring my packages in. It is part of Alex’s job to scan and WEIGH my packages…. That’s why the scale is there. Glenn and the ladies that work there are all amazing, and are wonderful employees to have working for you. Please don’t allow Alex to continue following incorrect procedures. Just to elaborate a little more on Alex, the worse employee at USPS. Alex loves to response by saying, “I will never fired no matter what I do wrong and I CAN GO AGAINST USPS POLICY WHENEVER I WANT”

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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