Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 730 Merrill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Janette received high praise for her friendly, helpful, and efficient service, making many customers feel valued and appreciated.
Convenience
The drive-thru service is noted as a unique and convenient feature, allowing customers to quickly drop off packages without leaving their vehicles.
Staffing Issues
Customers expressed frustration with inconsistent staffing, leading to long wait times and unexpected closures for breaks.
Mixed Experiences
While many reviews highlight positive interactions, some customers reported rude service and dissatisfaction with how their concerns were handled.
Operational Hours
Customers noted confusion regarding the posted hours and frequent breaks, which can lead to inconvenience.
JA
Jim Anthony
Jul 11, 2025
5.0
The staff uniformly great race n, snow, sleet, sun. But the closing hour is 5 pm and is not 6 pm as you might hear. Any day it is open it now is closing by 5 pm (and some days earlier). Also there is a lunch break. See details on a sign at the building.
JA
Jennifer Allswede
Jul 26, 2022
5.0
Great location! All employees are friendly and very helpful!!
SK
Shaina Kellogg
Jun 24, 2021
5.0
Janette is the sweetest person ever!! I had never been to this location before and she was so informative and helpful. I will be using this location again and hopefully I will have the pleasure of her help again!
PH
Pamela Heller
Dec 18, 2018
5.0
I love our postal lady. She's kind and awesome. Pam Heller
JR
Jessica Reeling
Dec 17, 2018
1.0
How the hell are you just going to close the window and take a break when you have a line of 20 cars waiting? Now I’m stuck in the line and can’t get out and have to wait for you to quit screwing around twiddling your thumbs for 20 minutes. You’re better off driving to the post office in EL than wasting time coming here because they’re closed half the day for “breaks”. Maybe have more than one person start working the damn window. Especially the week before Christmas.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 730 Merrill St?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications. Most locations also offer passport photo services with an appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online. There are limited walk-in hours at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person. Bring two valid IDs and a completed application for in-person setup. Visit the USPS website to start online.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific details.
How can nearby US Post Office (Merrill Street Station) help me?
If this Post Office is busy or unavailable, the nearby US Post Office (Merrill Street Station) is an alternative location for mailing and shipping services.
Are there any beauty and spa services close to the Post Office?
Yes, places like Body Ink by Em and Brows By Ash nearby offer beauty and spa services, ideal for appointments before or after visiting the Post Office.
What legal services are available near the Post Office?
Nearby Law Office of Edwar Zeineh PLLC, Oakes Law Group, and Zeineh Law provide legal assistance and can be convenient to visit in the same area.
Where can I find food options near the United States Postal Service?
Little Caesars Pizza is a nearby restaurant where you can grab a quick meal before or after your Post Office visit.