United States Postal Service

3.2
108 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4800 Collins Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4800 Collins Rd, Lansing, MI
48924, United States

Hours

Reviews

3.2
108 reviews
5 stars
53
4 stars
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1 star
47
  • RM
    Rebeca M.
    Jul 28, 2025
    5.0
    Plenty of parking and the staff call you up as soon as you get in line. Can’t really complain about anything else.
  • AF
    Anna Fisher
    Mar 9, 2024
    1.0
    I buy beautiful commemorative stamps and like to decorate the packages I send with many different stamps, it's a work of art! The associate took her black sharpie and scribbled out all the stamps! I was LIVID! She said "someone could peel the stamp off and re-use it." She destroyed my efforts and made the package look UGLY! the opposite of what I was going for! I have never had a USPS employee desecrate my packages before! I will be forced to drive outta town to go to a different post office where the employees have common sense! Still LIVID about it! Why bother decorating a beautiful package with USPO beautiful stamps if she's just gonna destroy it?! AAHHHHH!!!!!!!!
  • RS
    Rachael Singleton
    Aug 12, 2021
    1.0
    This place is the worst post office around. They are some of the most laziest people. Came in waited 20 minutes because they are ALWAYS short staffed to send a package out. Had the slip and package together. Literally just needed it taped and that was it and the woman refused to do so. Then they wonder why funding looks the way that it does for places like this. I cringe anytime I have to do anything through them.
  • JS
    Jean Stewart
    Dec 26, 2016
    5.0
    On arriving at the Collins Road USPS office I have been greeted on occasion by an employee willing to help. At the counter, I could not ask for a more positive and helpful service from the USPS employees. They are a positive light that brightens my day, every time I go there. Any calls for help have been patiently attended to when I use the telephone for assistance. Merry Christmas and Happy New Year to our dedicated USPS employees!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.