Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5129 in Lansing offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Inside The Frandor Mall Next To Kroger.
Details
- DeliveryNot available
Location
Hours
Reviews
3.0
192 reviews
5 stars
79
4 stars
12
3 stars
8
2 stars
8
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly and efficient staff, others report rude and unhelpful interactions, particularly with certain employees.
Efficiency
Many customers appreciate the quick service and minimal wait times, indicating that the store is generally efficient in handling transactions.
Pricing Transparency
Several reviews express dissatisfaction with pricing practices, particularly regarding unexpected charges and upselling tactics, leading to frustration among customers.
Store Environment
The store is noted for being clean and well-organized, but some customers have reported negative experiences related to staff demeanor affecting the overall atmosphere.
- CMCleopatra MabasoJan 1, 20265.0I always get the best service from the UPS Store #5129 - the staff are friendly and they would go an extra mile to assist. As a result, this is my preferred UPS Store.
- TPTeresa PhelpsDec 26, 20255.0Quick and friendly service!
- NBno bahnDec 12, 20255.0They know me by sight (maybe I have a unique face, haha) and whenever I have an issue they do their best to resolve it.
- JHJackie HenningDec 4, 20255.0I’ve used this UPS Store for just about everything, Amazon returns, grabbing small shipping boxes, passport photos, and sending off packages. The staff is always friendly and efficient, and the location is perfect for a quick stop on my lunch break or on the way home. This UPS Store has definitely become my go-to. Yes, prices have gone up everywhere (especially transportation costs), and sure, they try to upsell now and then—but it’s always optional, and honestly, showing up prepared probably makes their day. Five stars from me! ⭐⭐⭐⭐⭐
- JBJoshua BlevinsDec 3, 20255.0Quick
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5129 in Lansing offer?
The UPS Store #5129 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.
Where is The UPS Store #5129 located?
It is located inside The Frandor Mall at 503 Mall Court, next to Kroger, in Lansing, MI 48912.
What are the regular business hours of The UPS Store #5129?
Monday through Friday, they are open from 8:30 AM to 7:00 PM; Saturday from 10:00 AM to 4:00 PM; and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #5129 open on Sundays?
Yes, they are open on Sundays from 11:00 AM to 4:00 PM, though holiday hours may vary.
What payment methods does The UPS Store #5129 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get mailbox services at The UPS Store #5129?
Yes, mailbox services are available for all your mail and packages.
Are there shredding services near The UPS Store #5129?
Yes, Shred Nations provides shredding and professional services nearby, which is convenient for document destruction needs in the area.
What nearby retail stores can I visit while at The Frandor Mall?
You can visit stores like Five Below for discount items and fashion accessories, Barnes & Noble for books, and Guitar Center for musical instruments, all located nearby in the mall.
Is there a legal service provider near The UPS Store #5129?
Yes, Temperance Legal Group, specializing in legal services and criminal defense law, is located nearby if you require legal assistance.
How can nearby places like Kroger and the mall benefit my visit to The UPS Store?
Since The UPS Store is located inside The Frandor Mall next to Kroger, you can conveniently combine your errands by shopping for groceries or other mall shopping before or after using UPS services.