Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Lansing, MI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.7
321 reviews
5 stars
164
4 stars
50
3 stars
18
2 stars
10
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for rudeness and lack of assistance.
Delivery Issues
Numerous complaints about delivery failures, including packages not being delivered, incorrect addresses, and poor handling by drivers.
Inconvenience
Customers expressed frustration over the inability to print shipping labels and the need to travel to other locations for services that should be available at this branch.
Positive Experiences
Some customers reported positive experiences with specific employees who provided exceptional service and support.
Accessibility
The location is noted for its easy parking and accessibility, which some customers appreciated.
- TBTeresa BellOct 30, 20255.0Top Knotch
- APAaron PeltoOct 9, 20251.0So first of all. Avoid this location and go to the one near MSU. There is a Hispanic gentleman there who has been a problem for awhile. He was incredibly rude when I came to do an eBay return. He said the box wasn't in acceptable condition. I asked to speak to a manager, first he lied and said he couldn't get one. Then he said he was going to get one. The manager told me policy states this can't be shipped. I showed him that the box meets FedEx policy per the website. I then asked them to advise which box to purchase so I could just go on my way. They both refused to help me. Of course I cursed at him (my fault) and they doubled down saying "it's not their job" to advise me which box to buy. So yeah. Never going here again.
- CPChris PSep 1, 20255.0David and the gentleman that helped my wife find her package on the truck that had just arrived from Grand Rapids went above and beyond their duties on Saturday, Aug 23, 2025. We very much appreciate the men on staff that day, especially David who made sure the package was found, offered support for the urgency, and gave my wife spiritual advice which was priceless. You can tell David is a very caring man doing his job diligently and taking good care of customers.
- GSGriffin StreeterAug 26, 20254.0Have never had an issue here. Everyone is nice. Not a fan of them using fake photos on Google.
- JJJohnAug 25, 20251.0Terrible customer service and discrimination by an employee Dave. Asked to see a manager and refused after he refused to ship my package.
Frequently Asked Questions About FedEx Ship Center
What services are offered at the FedEx Ship Center in Lansing, MI?
The FedEx Ship Center offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services including FedEx Express, Ground, Freight, and International shipping.
What are the operating hours of the FedEx Ship Center in Lansing?
The center is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.
Can I schedule a residential delivery or hold a shipment for pickup at this FedEx location?
Yes, you can have your FedEx shipments held for pickup or schedule your next residential delivery with FedEx Delivery Manager.
What payment methods are accepted at the FedEx Ship Center?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Does the FedEx Ship Center offer any discount programs for shipping?
Yes, you can create a free FedEx account to receive shipping discounts.
Where is the FedEx Ship Center located in Lansing, MI?
It is located at 5930 Enterprise Dr, Lansing, MI 48911, United States.
Which nearby places can I visit after shipping my package at FedEx Ship Center?
After your visit, you might enjoy nearby places like Gtech for arts and entertainment, Dingers for sports events, or explore community services at Volunteers Of America.
Are there other shipping and freight services near FedEx Ship Center?
Yes, nearby shipping centers include Fedex Staffed, UPS Customer Center, and UPS Access Point Locker which offer freight, cargo, and courier services.
What businesses near FedEx Ship Center can help with printing or IT services?
Nearby printing and IT service providers include Hasselbring-Clark, Allegra Marketing Print Mail, and Allegra for printing and advertising services.
What options are available nearby for event planning or lawn care services after visiting FedEx Shipping Center?
You can find Michigan Tent and Party Rentals for event planning and TruGreen Lawn Care for landscaping and lawn services nearby.