FedEx Ship Center

3.6
324 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Lansing, MI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
5930 Enterprise Dr, Lansing, MI
48911, United States

Hours

Reviews

3.6
324 reviews
5 stars
165
4 stars
50
3 stars
18
2 stars
10
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some staff being described as friendly and helpful, while others were reported as rude or unhelpful.

Delivery Issues

Numerous complaints about delivery problems, including packages being delivered to the wrong address, missed deliveries, and poor handling by drivers.

Staff Performance

While some customers praised individual staff members for their helpfulness, others criticized the overall performance of the staff, particularly during busy times.

Accessibility

Customers appreciated the accessibility features of the location, including easy parking and handicap access.
  • TO
    Tim Othy
    6 days ago
    5.0
    Had to hold my package! Staff was polite and retrieved my package right away
  • PM
    Patti Martian
    Dec 18, 2025
    5.0
    Professional staff that truly cares and remains friendly no matter how stressful customer issues can arise.
  • TO
    TROY O’weller
    Dec 11, 2025
    1.0
    Absolute joke of a company. Placed an order almost $3000 order of automotive parts, that were shipped from company to me in 5 packages. First 2 packages were left by the road which is easily seen in the pic where the driver said “delivered at front door” 1 package delivered to my neighbors up the road who kindly drove it down to me. 2 remaining packages never showed up at all but drivers picture shows a box sitting in the snow labeled delivered at front door. Ridiculous customer service and all complaints seem to be handle by AI and go no where. Still haven’t heard from anyone or received my remaining 2 packages. But the fed ex app assures me they have been on Alonzo’s truck enroute to me for three days now.
  • LJ
    Leilani Jenison
    Dec 9, 2025
    1.0
    I got text n email saying my items were on truck to be delivered by 8 pm. Day later I called was told drivers name n he on his way now! Next day nothing still!!! So going on 4th day. But items from same order got shipped U.P.S N I GOT THEM ON TIME DAY EARLY...What is problem with fed ex Lansing..
  • TB
    Teresa Bell
    Oct 30, 2025
    5.0
    Top Knotch

Frequently Asked Questions About FedEx Ship Center

What services are offered at the FedEx Ship Center in Lansing, MI?

The FedEx Ship Center offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services including FedEx Express, Ground, Freight, and International shipping.

What are the operating hours of the FedEx Ship Center in Lansing?

The center is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.