Brand Certified
AIT Home Delivery
2.5(4 reviews)
Certified by AIT Home Delivery • Mar 01, 2026
Business Details
810 Filley Street, Lansing, MI
48906, United States
Certified by AIT Home Delivery • Mar 01, 2026
(201) 984-3052
Certified by AIT Home Delivery • Mar 01, 2026
https://www.aitworldwide.com/locations/lansing-michigan/
Certified by AIT Home Delivery • Mar 01, 2026
About
Certified by AIT Home Delivery • Mar 01, 2026
Logistics ServiceTransportation Service
With more than four decades of experience, AIT’s residential delivery division manages direct-to-consumer and B2B shipments on behalf of retailers of all sizes, all around the world. They offer multiple service levels, experience across a wide range of commodities and can quickly develop informed and efficient solutions — tailored just for your specific needs.
Location
Certified by AIT Home Delivery • Mar 01, 2026
Hours
Certified by AIT Home Delivery • Mar 01, 2026
Reviews
2.5
4 reviews
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- SQSolo QuinnFeb 24, 20264.0good service, fast and efficient.
- LSLeanne SimmsFeb 11, 20261.0Absolutely awful experience. The guys show up with my order but 1 of the boxes to the 3-box dresser is MIA. Rather than note that, they mark the delivery complete, causing me all kinds of problems. I called AIT multiple times on multiple days, talked to a different person each time, each gave me promises to call me back with more information, but nobody ever called back. Apparently there is no way to reach the local warehouse so when you call you get someone anywhere in the US and nobody can actually talk to anyone in Lansing. My box is still MIA, and no one is giving me any information. It took me 5 minutes on the phone with IKEA to resolve an issue that 5 different people couldn't fix in 4 days. Absolutely incompetent company. IKEA needs to find a new delivery service.
- ETEge Onur TagaAug 21, 20251.0I am waiting for my ikea pickup in front of their business for an hour at the time they told me to be here. Yet no one is here. I drove for 2 hours to pickup my order to fine no one there. Absolutely horrible. Avoid if you can
Frequently Asked Questions About AIT Home Delivery
How do I check the status of an existing delivery?
You can check the status of your shipment by calling our customer experience team at 1-866-939-7737. If you are a DICK’S Sporting Goods customer, please dial 1-855-413-8100.
How do I schedule a delivery?
You can schedule a delivery service by calling our customer experience team at 1-866-939-7737. If you are a DICK’S Sporting Goods customer, please dial 1-855-413-8100.
Am I required to provide shipment dimensions and weight to get pricing?
Yes, both shipment dimensions and weight are required for accurate pricing.
Can I pick up my shipment from the local delivery terminal?
No, customer pickup is not available. Our expert teams will deliver your shipment directly to the destination address.
Do you provide a warranty for your assembly work?
Yes, depending on the product, we provide a range of warranties for our work, beginning at 30 days and lasting for as long as one year.
Do you assemble any product?
Yes, in addition to our standard catalog of assembly items, including furniture and outdoor sporting equipment, we will also provide pricing for assembly of other items.
Can you move the product for me to the location I need it in?
Yes, we can arrange for in-room delivery as part of our white glove delivery service. Please include that preference in your pricing request.
Are your technicians background checked?
Yes, all our professional technicians undergo thorough background checks and are also bonded and insured.
Brand Certified Facts from AIT Home Delivery
AIT Home Delivery partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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