Business Details
About
Logistics Service
With more than four decades of experience, AIT’s residential delivery division manages direct-to-consumer and B2B shipments on behalf of retailers of all sizes, all around the world. They offer multiple service levels, experience across a wide range of commodities and can quickly develop informed and efficient solutions — tailored just for your specific needs.
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- ETEge Onur TagaAug 21, 20251.0I am waiting for my ikea pickup in front of their business for an hour at the time they told me to be here. Yet no one is here. I drove for 2 hours to pickup my order to fine no one there. Absolutely horrible. Avoid if you can
Frequently Asked Questions About AIT Home Delivery
How do I check the status of an existing delivery?
You can check the status of your shipment by calling our customer experience team at 1-866-939-7737. If you are a DICK’S Sporting Goods customer, please dial 1-855-413-8100.
How do I schedule a delivery?
You can schedule a delivery service by calling our customer experience team at 1-866-939-7737. If you are a DICK’S Sporting Goods customer, please dial 1-855-413-8100.
Am I required to provide shipment dimensions and weight to get pricing?
Yes, both shipment dimensions and weight are required for accurate pricing.
Can I pick up my shipment from the local delivery terminal?
No, customer pickup is not available. Our expert teams will deliver your shipment directly to the destination address.
Do you provide a warranty for your assembly work?
Yes, depending on the product, we provide a range of warranties for our work, beginning at 30 days and lasting for as long as one year.
Do you assemble any product?
Yes, in addition to our standard catalog of assembly items, including furniture and outdoor sporting equipment, we will also provide pricing for assembly of other items.
Can you move the product for me to the location I need it in?
Yes, we can arrange for in-room delivery as part of our white glove delivery service. Please include that preference in your pricing request.
Are your technicians background checked?
Yes, all our professional technicians undergo thorough background checks and are also bonded and insured.
How can I check the status of an existing delivery with AIT Home Delivery?
To check the status of your shipment, call AIT Home Delivery's customer experience team at 1-866-939-7737. DICK’S Sporting Goods customers should dial 1-855-413-8100.
What is the process to schedule a delivery with AIT Home Delivery?
You can schedule a delivery by contacting the customer experience team at 1-866-939-7737. DICK’S Sporting Goods customers may use 1-855-413-8100.
Are shipment dimensions and weight required for pricing at AIT Home Delivery?
Yes, providing both shipment dimensions and weight is necessary to obtain accurate pricing.
Is it possible to pick up shipments directly from the local delivery terminal?
No, customer pickups are not available. AIT’s expert teams deliver shipments directly to the destination address.
Does AIT Home Delivery provide warranties for their assembly work?
Yes, depending on the product, warranties range from 30 days up to one year for assembly work.
Can AIT Home Delivery assemble products that are not in their standard catalog?
Yes, they provide pricing for assembly of items beyond their standard catalog, including furniture and outdoor sporting equipment.
Does AIT Home Delivery offer in-room product placement as part of their delivery service?
Yes, in-room delivery can be arranged as part of their white glove delivery service if requested when pricing is requested.
Are AIT Home Delivery technicians background checked and insured?
Yes, all professional technicians undergo thorough background checks and are bonded and insured for customer peace of mind.
What nearby services can be useful when visiting AIT Home Delivery at 810 Filley Street, Lansing?
Nearby services include KC’s Truck Equipment Repair and Service for truck repairs, and Charley’s Auto & Truck Sales for automotive needs, which might be useful if you require vehicle-related support during your visit.
Are there transit options near AIT Home Delivery to help customers access the location?
Yes, the CSX - Ensel train station is located nearby, providing convenient transportation options for customers visiting AIT Home Delivery.
What attractions near AIT Home Delivery might customers want to visit before or after their delivery appointment?
Customers might enjoy visiting the Coyote Wisdom Metaphysical Bookstore or browsing at The Top Shop retail store, both located nearby for a pleasant stop before or after their delivery.