United States Postal Service

2.7
11 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9680 Kress Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9680 Kress Rd, Lakeland, MI
48143, United States

Hours

Reviews

2.7
11 reviews
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  • HA
    Hailey Ann
    Aug 12, 2018
    5.0
    Love this post office! Staff was always so helpful when I lived nearby. Wish I still did!
  • GR
    George Reynolds
    Apr 23, 2018
    1.0
    The worst service experience I've ever had with the Post Office in over 20 years of mailing packages! This Post Office had stellar service up until about a year and a half ago when service personnel changed. Hoping to see changes soon in personnel. Driving 6 to eight miles out of my way to avoid using this branch!
  • RS
    Rebecca Schaenzel
    Sep 3, 2016
    1.0
    Terrible!! Went there and waited for over 20 minutes while the lady was helping another customer but clearly had no idea what she was doing. She kept taking personal calls, disappeared in the back, etc. She didn't acknowledge there were people in line. Avoid going there, worst customers service ever.
  • JP
    Joseph Panessidi
    Sep 3, 2016
    1.0
    Awful service, got there with no one in line and waited for a while when the attendant was rude and "looked for her phone" while people were in line. Never apologized or recognized the fact she kept us waiting. Horrible service, avoid this place ar all costs.
  • KK
    Kathy
    Apr 25, 2016
    1.0
    Terrible customer service. Don't go in asking questions about different mailing options-they really don't want to deal with this. One particular lady acts like she is doing you a favor by waiting on you. Go to Pinckney or Hamburg even if it is out of your way.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.