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Brand Certified

United States Postal Service

2.6
(143 reviews)

Business Details

611 N Axford St, Lake Orion, MI
48361, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 611 N Axford St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
611 N Axford St, Lake Orion, MI
48361, United States

Hours

Reviews

2.6
143 reviews
5 stars
45
4 stars
9
3 stars
5
2 stars
8
1 star
76

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Darran received numerous praises for his helpfulness and friendly demeanor, while other staff members were frequently criticized for being rude and unprofessional.

Service Issues

Customers reported significant problems with package delivery, including lost mail, damaged packages, and unresponsive customer service.

Customer Experience

While some customers had positive experiences with friendly and efficient service, many others expressed frustration with long wait times and unhelpful staff.

Communication Problems

There were multiple complaints about the inability to reach staff by phone, with many customers experiencing disconnections or no response.
  • SS
    Sophia Sinacola
    Feb 16, 2026
    5.0
    Kind staff
  • HW
    Heidi Wardrop
    Jan 24, 2026
    5.0
    Darren!!!! You are awesome! He helped me with info on how to get started on my passport application. He was so kind. Then I went to walk in today with my son. We messed up a space on our application. He was very patient and kind. Helping others to keep the line moving. We need more workers like him! He made my day. Thank you very much! You deserve a bonus for treating people right, with a excellent attitude in a super busy environment.
  • AZ
    aq z
    Dec 24, 2025
    5.0
    The service is excellent! Darran is a very good employee for helping!
  • BB
    Bren Bon
    Oct 17, 2025
    5.0
    Excelente servicio por parte de Darren en el trámite de pasaporte.
  • AG
    Adan Gonzalez
    Apr 13, 2022
    5.0
    One call was enough to fix my not receiving mail, the phone is local and they pick up fast. Not to mention they are the most friendly ever USPS office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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