The UPS Store

Reviews

• JD

  Joanne Dumont

  3 days ago
  5.0
  Very welcoming, fast and efficient!
• SM

  S Marie

  Mar 2, 2026
  2.0
  The young woman that waited on me was very rude. She obviously doesn't enjoy her job. I will go to another location when I need UPS services in the future.
• BA

  Brian Arnold

  Jan 23, 2026
  1.0
  I scheduled and paid for a UPS pickup because I physically cannot move a 120‑pound package. The driver never knocked, never attempted the pickup, and marked it as “completed.” Because of that failure, I had to struggle to move the 120‑pound box myself and bring it to this UPS Store, which caused me significant discomfort. When I arrived, I was told this store “doesn’t work for UPS” and could not help with the failed pickup or the refund. I was also told by corporate customer service I should have left the 120‑pound package outside — which was not possible due to my physical limitations and the value of the item. Customer service hung up on me multiple times instead of resolving the issue. This experience shows a serious lack of support for customers and no accountability for a service I paid for but did not receive.
• CF

  Cody Fletcher

  Dec 22, 2025
  5.0
  Even though The UPS Store almost always has a huge line, they move it incredibly fast. The staff is efficient, organized, and clearly knows what they’re doing. Every time I’m in there, they take great care of customers and get you in and out quickly. I really appreciate all the hard work they do to keep things running smoothly—especially during busy times!
• CB

  Cynthia Bergakker

  Dec 3, 2025
  5.0
  They are easy to work with and we're cheaper than USPO

Frequently Asked Questions About The UPS Store