Brand Certified
The UPS Store
4.2(118 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
5455 Gull Rd, Kalamazoo, MI
49048, United States
Certified by The UPS Store • Feb 22, 2026
(269) 488-2128
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/mi/kalamazoo/5455-gull-rd
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4830 in Kalamazoo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Same Shopping Center As Hungry Howies And Rx Optical.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.2
118 reviews
5 stars
92
4 stars
4
3 stars0
2 stars
2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of customers praised the staff for being friendly, helpful, and accommodating, with many specific mentions of individual employees going above and beyond.
Efficiency
Many reviews highlighted the quick and efficient service provided, especially during busy times, making the process of shipping and returns convenient.
Mixed Experiences
While most feedback was positive, there were notable complaints about rude staff and poor handling of packages, indicating inconsistency in service quality.
Convenience
Customers appreciated the store's convenient location and self-service options for returns, particularly for Amazon.
Cleanliness and Organization
The store was frequently described as clean and well-organized, contributing to a positive customer experience.
- AAAngelJan 17, 20265.0Love the self serve return for Amazon
- TFTe'Andrea FordJan 11, 20265.0Amazing customer service, very helpful, all workers are nice!
- BFBrenda FollowellJan 3, 20265.0Staff are always kind and willing to help in anyway they can. Great people at the Gull Road location.
- TCTee CamaraDec 23, 20252.0Just rude ....complaining about how long the line is and rushing people around . I just really didn't feel very good about this visit here. I sent a fax and the man said if we get too busy we won't be able to do the fax. Mind you we was paying for the service that they advertise not just doing me a favor for free. Richard was very nice and helpful it was the other man who was being rude.
- BWBecky WebbDec 15, 20255.0This UPS Store has the most friendly and helpful staff!! Go here!!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #4830 in Kalamazoo provide?
The UPS Store #4830 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
Where is The UPS Store #4830 located in Kalamazoo?
It is located at 5455 Gull Rd, Ste D, Kalamazoo, MI 49048, USA, in the same shopping center as Hungry Howie's and Rx Optical.
What are the opening hours for The UPS Store #4830?
The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #4830 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). It observes regular hours on Veterans Day (Nov 11, 2025) and the day after Thanksgiving (Nov 28, 2025).
What payment options are accepted at The UPS Store #4830?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #4830 for inquiries?
You can reach them by phone at +1 269-488-2128 or email at store4830@theupsstore.com.
What special offers does The UPS Store #4830 provide?
They offer special deals and coupons that can help customers save big; details are available on their website.
Are there dining options near The UPS Store #4830?
Yes, customers can enjoy meals at nearby restaurants such as Hungry Howie's Pizza, a fast-food pizza place, and Bangkok Flavor, a Thai and Asian cuisine restaurant.
What nearby businesses could be useful to customers visiting The UPS Store #4830?
Customers might find nearby services like Western Union for money transfers, Rx Optical for eyewear and eye care, and Tropical Smoothie Cafe for refreshments convenient before or after their UPS Store visit.
How can the location of The UPS Store #4830 assist customers using public transit or exploring the area?
Being situated in a shopping center with familiar businesses like Hungry Howie's and Rx Optical helps customers easily find the store, and they can plan visits combining errands or dining in the nearby shops and restaurants.
Brand Certified Facts from The UPS Store
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