Brand Certified
The UPS Store
4.0(188 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
5047 W Main St, Kalamazoo, MI
49009, United States
Certified by The UPS Store • Feb 22, 2026
(269) 382-4040
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/mi/kalamazoo/5047-w-main-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2003 in Kalamazoo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Century Center At West Main And Drake.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.0
188 reviews
5 stars
130
4 stars
8
3 stars
4
2 stars
4
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees going above and beyond to assist.
Service Issues
Several reviews highlighted problems with package delivery and customer service, including rude interactions and lost packages.
Efficiency
Customers frequently noted the quick service and short wait times, making it a convenient option for shipping and returns.
Staffing Concerns
Some reviews mentioned understaffing during busy times, leading to longer wait times and less attentive service.
- RDRyan DeyoungFeb 1, 20265.0We brought in about 70 packages to return on Friday 1-30-26 @ 6pm😳The guys working were OUTSTANDING and SUPER HELPFUL! Tyler is who waited on us and he even brought a dolly out to our vehicle to help us bring the packages in! I’m not sure of the other workers name but both he & Tyler were very kind and patient! Fantastic customer service! Thank you so much for being amazing!
- ABAmy Thompson BrauschJan 29, 20265.0This location and their manager are fantastic! Super helpful. Super friendly. Will be my go to store for all needs! Thank you!
- 0K0o2k Keyso0Jan 21, 20261.0They didn’t even know where my package was when I called a week and a half past the time it was supposed to be delivered now they want to give me a claim for the same value as th product and still want to except the money I paid for shipping considering the fact that couldn’t even ship it, ups sucks I would highly not recommend
- KMKristin MiddaughJan 8, 20261.0Rude workers, refused to do any notary after 4:00 but couldn't provide a reason as to why. Also very impatient when I couldn't find my barcode to return my package. Will not go back to this location
- DMDenise MerlauJan 3, 20265.0Janelle was amazingly helpful and kind. She went above and beyond and did all quickly, with a smile, and kept her cool while helping multiple customers.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2003 in Kalamazoo offer?
The UPS Store #2003 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #2003 located?
It is located at 5047 W Main St, Kalamazoo, MI 49009, United States inside West Century Center at West Main and Drake.
What are the operating hours of The UPS Store #2003?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #2003 open on public holidays?
The store is closed on some holidays like November 27, December 25, December 31, January 1, and January 19, but open during regular hours on others like November 11 and November 28.
What payment methods are accepted at The UPS Store #2003?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #2003 in Kalamazoo?
You can call them at +1 269-382-4040, fax at +1 269-382-4166, or email store2003@theupsstore.com.
What special offers does The UPS Store #2003 have?
They offer special discounts and coupons which can be found at their special offers page on theupsstore.com.
What nearby places can I visit before or after visiting The UPS Store #2003?
You can visit places like Slap Shot Hockey Bar for a burger, TEA ReX cafe for tea or smoothies, and Baskin-Robbins for ice cream, all conveniently near the store.
Are there any nearby real estate or home inspection services near The UPS Store #2003?
Yes, Dino Buys Houses offers real estate services and ProTek Inspections, Inc. provides home inspection and engineering services close to the store.
How can nearby community services like Center for Transformation assist customers of The UPS Store?
Center for Transformation offers printing and community services that complement the printing and business needs customers may have at The UPS Store.
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