Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2003 in Kalamazoo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Century Center At West Main And Drake.
The staff is consistently described as friendly, helpful, and efficient, providing excellent customer service.
Speed of Service
Customers frequently mention quick service, with many noting minimal wait times and efficient handling of transactions.
Staff Competence
While most reviews praise the staff's knowledge and helpfulness, there are some concerns about inconsistent service and errors made by certain employees.
Delivery Issues
Several customers reported problems with package deliveries, including delays and miscommunication regarding package status.
Store Environment
The store is generally described as clean and well-organized, contributing to a positive customer experience.
KM
Kristin Middaugh
4 days ago
1.0
Rude workers, refused to do any notary after 4:00 but couldn't provide a reason as to why.
Also very impatient when I couldn't find my barcode to return my package.
Will not go back to this location
DM
Denise Merlau
Jan 3, 2026
5.0
Janelle was amazingly helpful and kind. She went above and beyond and did all quickly, with a smile, and kept her cool while helping multiple customers.
LB
Lisa Batsell
Dec 31, 2025
5.0
Fast and efficient service. Convenient location for me
GW
Gary Westbrook
Dec 30, 2025
5.0
Every time I’ve been to this store the service crew has always been great!
PL
Parker Lanning
Dec 26, 2025
5.0
They were super friendly and helpful. I told the guy who was helping me the bottom of my package had a little hole and he said don’t worry I have a box for it. That meant a lot.
What services does The UPS Store #2003 in Kalamazoo offer?
The UPS Store #2003 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #2003 located?
It is located at 5047 W Main St, Kalamazoo, MI 49009, United States inside West Century Center at West Main and Drake.
What are the operating hours of The UPS Store #2003?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #2003 open on public holidays?
The store is closed on some holidays like November 27, December 25, December 31, January 1, and January 19, but open during regular hours on others like November 11 and November 28.
What payment methods are accepted at The UPS Store #2003?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #2003 in Kalamazoo?
You can call them at +1 269-382-4040, fax at +1 269-382-4166, or email store2003@theupsstore.com.
What special offers does The UPS Store #2003 have?
They offer special discounts and coupons which can be found at their special offers page on theupsstore.com.
What nearby places can I visit before or after visiting The UPS Store #2003?
You can visit places like Slap Shot Hockey Bar for a burger, TEA ReX cafe for tea or smoothies, and Baskin-Robbins for ice cream, all conveniently near the store.
Are there any nearby real estate or home inspection services near The UPS Store #2003?
Yes, Dino Buys Houses offers real estate services and ProTek Inspections, Inc. provides home inspection and engineering services close to the store.
How can nearby community services like Center for Transformation assist customers of The UPS Store?
Center for Transformation offers printing and community services that complement the printing and business needs customers may have at The UPS Store.