Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2003 in Kalamazoo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Century Center At West Main And Drake.
The staff is consistently described as friendly, helpful, and patient, providing excellent customer service.
Efficiency
Customers frequently mention quick service and minimal wait times, with many being in and out of the store in just a few minutes.
Mixed Experiences
While many reviews praise the service, there are notable complaints about rude staff and inconsistent service quality.
Convenience
The store is appreciated for its convenient location and ease of access for services like Amazon returns.
Staff Knowledge
Employees are often recognized for their knowledge and ability to assist customers with various shipping and printing needs.
CG
Coco Grizzler
Nov 7, 2025
5.0
Employees are always friendly!
MC
Michele Coleman
Nov 7, 2025
5.0
Wonderful customer service!
AM
Anasia Monroe
Nov 1, 2025
5.0
Don't know her name but the lady at the desk today was very nice! They got busy right before close and she kept her composure and kindness towards everyone! The guy was also quick and efficient! Great experience and customer service.
CM
Cathy Moorhead
Oct 26, 2025
5.0
Every time I go there they are so quick, thorough, very kind & helpful!
CB
Carolyn Betke
Oct 22, 2025
5.0
The staff at the W. Main Street UPS Store are incredible. The amazing people that helped me while I was there were kind, helpful, and despite my frustrations with returning things to Amazon - they were encouraging and made sure I knew they would help me the whole way. Thank you to Kirk and Janelle!!! You are the best!
What services does The UPS Store #2003 in Kalamazoo offer?
The UPS Store #2003 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #2003 located?
It is located at 5047 W Main St, Kalamazoo, MI 49009, United States inside West Century Center at West Main and Drake.
What are the operating hours of The UPS Store #2003?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #2003 open on public holidays?
The store is closed on some holidays like November 27, December 25, December 31, January 1, and January 19, but open during regular hours on others like November 11 and November 28.
What payment methods are accepted at The UPS Store #2003?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #2003 in Kalamazoo?
You can call them at +1 269-382-4040, fax at +1 269-382-4166, or email store2003@theupsstore.com.
What special offers does The UPS Store #2003 have?
They offer special discounts and coupons which can be found at their special offers page on theupsstore.com.
What nearby places can I visit before or after visiting The UPS Store #2003?
You can visit places like Slap Shot Hockey Bar for a burger, TEA ReX cafe for tea or smoothies, and Baskin-Robbins for ice cream, all conveniently near the store.
Are there any nearby real estate or home inspection services near The UPS Store #2003?
Yes, Dino Buys Houses offers real estate services and ProTek Inspections, Inc. provides home inspection and engineering services close to the store.
How can nearby community services like Center for Transformation assist customers of The UPS Store?
Center for Transformation offers printing and community services that complement the printing and business needs customers may have at The UPS Store.