The Computer Guild

4.8
216 reviews

About

Computer IT SupportWebsite DeveloperInternet Marketing ServiceTelecommunications Service ProviderComputer Repair Service
The Computer Guild Offers small to mid sized businesses IT services, Telecom, Web Design, and Online Marketing. To have one company take care of IT, Telecom, Web Design, and Marketing unifies these business tools under one umbrella to simplify and streamline the goals our clients want to accomplish.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The Computer Guild
3400 S Westnedge Ave, Kalamazoo, MI
49008, United States

Hours

Reviews

4.8
216 reviews
5 stars
196
4 stars
9
3 stars
1
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist and provide solutions without charging for minor issues.

Efficiency

Many reviews noted quick turnaround times for repairs and troubleshooting, with several customers receiving immediate assistance or having their issues resolved within minutes.

Trustworthiness

The business is recognized for its honesty and integrity, with customers appreciating the transparent advice regarding repairs versus replacements, often recommending cost-effective solutions.

Technical Expertise

The staff demonstrated strong technical knowledge, effectively diagnosing and resolving a variety of computer issues, which instilled confidence in customers.

Mixed Repair Experiences

While most reviews were positive, a few customers reported delays or dissatisfaction with specific repairs, indicating some inconsistency in service quality.
  • DP
    Donna Parr
    Jan 5, 2026
    5.0
    Every time that I need service on my computer, I turn The Computer Guild. They are phenomenal! They are amagingly helpful, and they really know what to do. I was really grateful recently when I took my computer in for some help, and they instantly helped me. I highly recommend them.
  • PS
    Paula Shelhamer
    Nov 25, 2025
    5.0
    I came in with three problems with my laptop and Justin had them straightened out (and helped tidy up things I didn't need!) within 15 minutes. He was patient, kind and explained everything he was doing. I have been going to the Computer Guild for 17 years and wouldn't consider going anywhere else!
  • MW
    Matthew Weaver
    Dec 27, 2022
    5.0
    Computer Guild has always done a great job for me in the past. They have a motivated, helpful, and kind team that is diversely knowledgable.
  • DB
    deborah betz
    Sep 11, 2019
    5.0
    I have been a client of CG for over a year now and I have to say that they are trustworthy, professional, friendly and go out of their way to be helpful. This seems to be a rarity so I really appreciate having them to go to when I need help with my computer. I also purchased a great laptop from them which I love!

Frequently Asked Questions About The Computer Guild

What services does The Computer Guild offer to small and mid-sized businesses?

The Computer Guild offers IT services, telecom, web design, and online marketing to small and mid-sized businesses, unifying these tools under one company to streamline client goals.

Where is The Computer Guild located?

The Computer Guild is located at 3400 S Westnedge Ave, Kalamazoo, MI 49008, USA.