Business Details
About
Logistics ServiceTransportation Service
With more than four decades of experience, AIT’s residential delivery division manages direct-to-consumer and B2B shipments on behalf of retailers of all sizes, all around the world. They offer multiple service levels, experience across a wide range of commodities and can quickly develop informed and efficient solutions — tailored just for your specific needs.
Location
Hours
Frequently Asked Questions About AIT Home Delivery
How do I check the status of an existing delivery?
You can check the status of your shipment by calling our customer experience team at 1-866-939-7737. If you are a DICK’S Sporting Goods customer, please dial 1-855-413-8100.
How do I schedule a delivery?
You can schedule a delivery service by calling our customer experience team at 1-866-939-7737. If you are a DICK’S Sporting Goods customer, please dial 1-855-413-8100.
Am I required to provide shipment dimensions and weight to get pricing?
Yes, both shipment dimensions and weight are required for accurate pricing.
Can I pick up my shipment from the local delivery terminal?
No, customer pickup is not available. Our expert teams will deliver your shipment directly to the destination address.
Do you provide a warranty for your assembly work?
Yes, depending on the product, we provide a range of warranties for our work, beginning at 30 days and lasting for as long as one year.
Do you assemble any product?
Yes, in addition to our standard catalog of assembly items, including furniture and outdoor sporting equipment, we will also provide pricing for assembly of other items.
Can you move the product for me to the location I need it in?
Yes, we can arrange for in-room delivery as part of our white glove delivery service. Please include that preference in your pricing request.
Are your technicians background checked?
Yes, all our professional technicians undergo thorough background checks and are also bonded and insured.
How can I check the status of my existing delivery with AIT Home Delivery?
You can check your shipment status by calling AIT Home Delivery's customer experience team at 1-866-939-7737 or 1-855-413-8100 if you are a DICK’S Sporting Goods customer.
What are the hours of operation for AIT Home Delivery in Kalamazoo?
AIT Home Delivery operates Tuesday through Saturday from 5:00 AM to 5:00 PM and is closed on Sundays and Mondays, including certain holidays like November 27 and December 25, 2025.
Does AIT Home Delivery offer assembly and setup services?
Yes, AIT provides customizable assembly and setup services including furniture and outdoor sporting equipment, and they offer pricing for assembly of other items as well.
Is customer pickup available at the AIT local delivery terminal?
No, customer pickup is not available. AIT’s expert teams deliver shipments directly to the destination address.
Are AIT technicians background checked and insured?
Yes, all AIT technicians undergo thorough background checks and are bonded and insured for your peace of mind.
What types of home delivery services does AIT Home Delivery provide?
AIT offers a range of delivery services including final mile delivery, threshold delivery, room-of-choice delivery, white glove services, and customizable assembly and setup.
Where is AIT Home Delivery located in Kalamazoo?
AIT Home Delivery is located at 5133 Midlink Drive, Kalamazoo, MI 49048, USA.
What nearby places can help customers find AIT Home Delivery or plan their visit?
Nearby places include Quality Inn and Days Inn hotels for accommodation, Sprinkle Road Tap House for dining, and Carquest Auto Parts Zeigler CARQUEST of Kalamazoo for automotive needs. Visitors can use these locations when planning their visit or stay.
Are there convenient dining options close to AIT Home Delivery in Kalamazoo?
Yes, nearby dining options include Jimmy John's sandwich shop, Butler's Breakfast and Lunch, and Trak Houz restaurant and pub, perfect for grabbing a meal before or after your delivery appointment.
How can nearby transportation or service facilities help customers visiting AIT Home Delivery?
Nearby facilities like Speedway gas station and Western Union money transfer services provide convenience for fueling vehicles and handling transactions, helping customers efficiently visit AIT Home Delivery.