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Brand Certified

United States Postal Service

2.7
(91 reviews)

Business Details

408 Chicago Dr, Jenison, MI
49428, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 408 Chicago Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
408 Chicago Dr, Jenison, MI
49428, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.7
91 reviews
5 stars
31
4 stars
9
3 stars
1
2 stars
1
1 star
49
  • JC
    joseph callahan
    Apr 18, 2026
    5.0
    I had a very good experience today. My service clerk was # 08 and she was very pleasant and helpful. I was wished a good day with a smile and believe me, I needed kindness today. It was also helpful that this branch was open until 1pm on a Saturday.
  • RH
    Ryan Hawkins
    Apr 3, 2026
    5.0
    Best post office around, always friendly staff. Always help me with large packages.
  • MO
    Mike O'Donnell
    Feb 28, 2026
    1.0
    It's no wonder no one uses USPS anymore. You guys over complicate things like crazy. There's no reason to make someone get back in line for them to write an address on a box when you're going to put it on a label anyway. USPS is a cancer to the American tax payer. Every time I have to come in y'all make the case for privatization even more attractive. The old woman that "helped" me was very rude and immediately started asking questions about QR codes etc. Didn't even ask why I was there or anything. When I asked if I could get a price quote she acted like it was the end of the world slamming her pen on the counter. Then all of a sudden she needed the address I was trying to show her in the first place. Very rude, very short with customers. Quit if you don't like your job. Saturday morning 2/28 at 10 am. The old woman on the end needs training.
  • RJ
    Rory Jolliffe
    Dec 8, 2025
    1.0
    One star. Zero help. Walked in with a simple question and left with absolutely nothing except regret. Staff acted like customer service was a foreign language. I’d get better results handing my package to a raccoon.
  • PD
    Paige Daniels
    Nov 30, 2025
    1.0
    Dont go here for passport service. The most difficult hours for working people, rude staff, and I got a letter saying their staff messed up my application by forgetting to sign it. I now have to wait weeks to get another appointment.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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