Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.6
(87 reviews)

Business Details

408 Chicago Dr, Jenison, MI
49428, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 408 Chicago Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
408 Chicago Dr, Jenison, MI
49428, United States

Hours

Reviews

2.6
87 reviews
5 stars
28
4 stars
8
3 stars
1
2 stars
1
1 star
49
  • MO
    Mike O'Donnell
    4 days ago
    1.0
    It's no wonder no one uses USPS anymore. You guys over complicate things like crazy. There's no reason to make someone get back in line for them to write an address on a box when you're going to put it on a label anyway. USPS is a cancer to the American tax payer. Every time I have to come in y'all make the case for privatization even more attractive. The old woman that "helped" me was very rude and immediately started asking questions about QR codes etc. Didn't even ask why I was there or anything. When I asked if I could get a price quote she acted like it was the end of the world slamming her pen on the counter. Then all of a sudden she needed the address I was trying to show her in the first place. Very rude, very short with customers. Quit if you don't like your job. Saturday morning 2/28 at 10 am. The old woman on the end needs training.
  • RJ
    Rory Jolliffe
    Dec 8, 2025
    1.0
    One star. Zero help. Walked in with a simple question and left with absolutely nothing except regret. Staff acted like customer service was a foreign language. I’d get better results handing my package to a raccoon.
  • PD
    Paige Daniels
    Nov 30, 2025
    1.0
    Dont go here for passport service. The most difficult hours for working people, rude staff, and I got a letter saying their staff messed up my application by forgetting to sign it. I now have to wait weeks to get another appointment.
  • AA
    Angelina
    Nov 29, 2025
    1.0
    I went there 30 minutes before closing, but she rushed me and told me to come back tomorrow because they were closing. She was rude and unprofessional. I think she needs to receive staff training again.
  • JV
    james vanderveen
    Oct 14, 2025
    1.0
    Showed up at 4:59 to drop off a package all they had to do was scan my barcode and print the label but they refused saying its too late and against their policies. The amount of time the rude employee spent telling me this she have done the job OUR taxes pay her to do.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others