Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 113 W Michigan Ave Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
117 reviews
5 stars
30
4 stars
11
3 stars
3
2 stars
4
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported issues with rude service and lack of assistance.
Delivery Issues
Numerous complaints about packages being misdelivered, not delivered at all, or delayed, causing frustration among customers.
Long Wait Times
Customers frequently mentioned long wait times both in-store and on the phone, leading to dissatisfaction with service efficiency.
Inconsistent Mail Delivery
Several reviews highlighted problems with mail not being delivered consistently, including missing mail and incorrect deliveries.
LS
Lauren Senter
Feb 13, 2026
3.0
The staff is friendly, helpful, and quick to reach out regarding delivery issues. I have unfortunately had some issues with packages being delivered to the wrong house on multiple occasions.
TT
Tash
Dec 20, 2025
4.0
No complaints here, reliable service…
MP
MrFin PC
Nov 24, 2025
5.0
Great package place for shipping very nice
DD
Danny
Nov 19, 2025
5.0
Clerks are always cheerful and helpful
GG
Gabe G.
Oct 14, 2025
1.0
Don't go to this location. There are ALWAYS homeless people outside that will beg you for money and are aggressive and will follow you to your car. Go literally anywhere else.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 113 W Michigan Ave Lbby?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passport applications and photos, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
It is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for and reserve a PO Box online and complete your setup in person at the Post Office with proper ID.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specifics.
What nearby places can I visit around the USPS at 113 W Michigan Ave?
Nearby attractions include Experience Jackson, a travel and historical landmark, and several local eateries like Chilango's Hello Bowl! and Chilango's Burrito Bar, great spots to visit before or after your postal visit.
Are there any nearby services for banking or financial needs close to this Post Office?
Yes, Southern Michigan Bank & Trust is located nearby, providing convenient access to banking and mortgage services when you visit the Post Office.
What nearby places can help me with professional or legal services near the Post Office?
Nearby professional services include Gallagher Insurance, Risk Management & Consulting, and legal offices like Philip C. Curtis and Curtis, Curtis and Brelinski.
How can I use local nearby businesses to enhance my visit to the USPS?
You can plan to enjoy local dining options such as The Junk Yard Dog hot dog restaurant or relax at The Luna Lux Lounge bar nearby, making your trip to the Post Office more enjoyable.
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