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Brand Certified

United States Postal Service

2.4
(117 reviews)

Business Details

113 W Michigan Ave Lbby, Jackson, MI
49201, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 113 W Michigan Ave Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
113 W Michigan Ave Lbby, Jackson, MI
49201, United States

Hours

Reviews

2.4
117 reviews
5 stars
30
4 stars
11
3 stars
3
2 stars
4
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported issues with rude service and lack of assistance.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or delayed, causing frustration among customers.

Long Wait Times

Customers frequently mentioned long wait times both in-store and on the phone, leading to dissatisfaction with service efficiency.

Inconsistent Mail Delivery

Several reviews highlighted problems with mail not being delivered consistently, including missing mail and incorrect deliveries.
  • LS
    Lauren Senter
    Feb 13, 2026
    3.0
    The staff is friendly, helpful, and quick to reach out regarding delivery issues. I have unfortunately had some issues with packages being delivered to the wrong house on multiple occasions.
  • TT
    Tash
    Dec 20, 2025
    4.0
    No complaints here, reliable service…
  • MP
    MrFin PC
    Nov 24, 2025
    5.0
    Great package place for shipping very nice
  • DD
    Danny
    Nov 19, 2025
    5.0
    Clerks are always cheerful and helpful
  • GG
    Gabe G.
    Oct 14, 2025
    1.0
    Don't go to this location. There are ALWAYS homeless people outside that will beg you for money and are aggressive and will follow you to your car. Go literally anywhere else.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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