United States Postal Service

1.7
47 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1500 N Elm Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1500 N Elm Ave, Jackson, MI
49202, United States

Reviews

1.7
47 reviews
5 stars
7
4 stars
1
3 stars
1
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0
1 star
38
  • JC
    Joseph Carroll
    Sep 30, 2025
    5.0
    I live Northeast Jackson my regular mailman is always delivers between 1 and 3 it's nice to depend on good people
  • TT
    TC
    Sep 1, 2023
    1.0
    Absolute joke, had a package supposed to be delivered today that I needed to fix my vehicle but instead of it coming to my house it was sent back to distribution center in Detroit after just coming from there yesterday. This place needs to be audited by usps higher ups badly
  • MJ
    Mike Jenkins
    Aug 29, 2023
    1.0
    Absolutely horrible experience. Even worse customer service. I had to get the Jackson county sheriff involved to actually get any help. Mr Ransom deserves to be fired. Cussing at customers, lying to customers and then refusing to even answer the phone after he hung up on me. Then hides when I go in to try to get answers. Absolutely worthless!!!
  • HP
    Heather P
    Apr 13, 2022
    1.0
    Twice in the last couple of months I've put small padded envelopes into the mailbox at the Jackson Distribution Center (1500 N Elm Ave) and they have been put aside and not scanned into the system for a week or more. The last time I posted them on March 21 and they weren't shipped until March 31. I'm afraid to use this mailbox!
  • LH
    lonnie hawkins
    Nov 13, 2021
    1.0
    This place is a joke from management on down to the delivery drivers multiple times I've had packages not delivered and there's no way to call up there it's all automated

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.