United States Postal Service

2.5
42 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 117 N Kidd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
117 N Kidd St, Ionia, MI
48846, United States

Hours

Reviews

2.5
42 reviews
5 stars
11
4 stars
4
3 stars
3
2 stars
2
1 star
22
  • NC
    Nicole Cook
    Jul 25, 2025
    1.0
    If I could rate 0 I would. Argued with me about a transaction I had to cancel. 100 cash. 100 on a card. They never refunded the card money. Said it was cancelled. I said no. You did not refund the money taken from my credit card. I did not have to swipe it a second time for the funds to be given back. Argued with me had the whole crowd behind me arguing with me. Still would not listen to reason. The worst of the worst. Do not let them scam you and steal your money. Guess what. The money was taken and not refunded. This is not a matter of the bank takes time to return the payment, the refund was not issued. Scammers. Update. Got a phone call even though I asked for email for proof but Todd called me. Said to come in anytime Monday for a cash refund with proof of bank statement that it was stolen from my card. Showed up on Monday at 12:30 got the same run around got the police involved for fraudulent activity and now have to wait even longer for this to be settled. Seriously watch your wallets here.
  • MS
    Marty Sinke
    Jul 12, 2025
    1.0
    The process to do a change of address is frustrating enough, let alone the lack of knowledge and help from any USPS employee. They don't know anything other than" that's what it says, and it should, that's what is supposed to ..... don't investigate or try to help in any other way, such as maybe do a little research, dig a little deeper!? to much work! thank you for are government and the people it employes , it makes them incompetent, mindless robots!
  • MM
    Munchie Man
    Aug 21, 2023
    3.0
    Waiting for package to be delivered and tracking says to pick up at post office so drive to post office and they don't have my package say driver will probly deliver tomorrow friendly staff and they tried to be as helpful as they could
  • RT
    Rich (Thump)
    Jul 18, 2018
    1.0
    Ordered stuff for my son who is deployed... Some things came fed ex, no problem and on time. The items shipped USPS expedited never arrived, tracking says I moved! The packages were returned and I had to request redelivery. Worst service ever.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.