Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5191 in Imlay City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - S Corner Of Newark Rd & Van Dyke.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
160 reviews
5 stars
107
4 stars
5
3 stars
3
2 stars
6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some employees like Alice received high praise for their helpfulness, others were reported as rude and unprofessional.
Staff Friendliness
Many customers appreciated the friendly and welcoming demeanor of the staff, noting that they often go above and beyond to assist.
Service Efficiency
Customers frequently mentioned quick and efficient service, although some reported long wait times during busy periods.
Issues with Returns
Several reviews highlighted frustrations with Amazon returns, citing inconsistent policies and additional charges.
Store Management
There are complaints about the store's management and operational hours, with some customers experiencing issues related to closing times and staff availability.
- CGCathy Garlinghouse4 days ago5.0Always helpful and friendly.
- AAAmber Avouris5 days ago5.0Nice, clean store, friendly employees. Even with the holiday return craziness and a line literally out the door, Alice was upbeat and super nice. Her and Aaliyah are always in good spirits.
- CPCorinne Peltier6 days ago5.0Every time I have business at the UPS store in Imlay City I am impressed. They are kind efficient and very friendly. I have called to ask questions and they are always very polite and helpful. Keep up the good work.
- TTTerriJan 5, 20265.0They are quick, friendly and VERY helpful! Always give you information and information that you would never even think to ask!!!
- JCJackie CollierJan 4, 20265.0The customer service is outstanding! They are always friendly and efficient!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Imlay City offer?
The UPS Store #5191 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.
Where is The UPS Store located in Imlay City?
It is located at 2050 S Cedar St, Imlay City, MI 48444, at the south corner of Newark Rd & Van Dyke.
What are the operating hours of The UPS Store in Imlay City?
Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store in Imlay City open on public holidays?
The store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19; it observes regular hours on some other holidays.
What payment methods are accepted at The UPS Store Imlay City?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Imlay City have wheelchair accessible parking and free Wi-Fi?
Yes, the store has wheelchair accessible parking and offers free Wi-Fi for customers.
Can customers get mail and package mailbox services at The UPS Store in Imlay City?
Yes, mailbox services for all your mail and packages are available at this location.
What nearby places can I visit when I come to The UPS Store in Imlay City?
Nearby places include Michigan Hearing for hearing aids, Grondin's Hair Center for haircare, and Wah Wong Express for Asian cuisine.
Are there convenient ATM options near The UPS Store in Imlay City?
Yes, The Exchange Network ATMs are nearby and can make managing cash easy before or after your visit.
Where can I find shredding services near The UPS Store in Imlay City?
Shred Nations offers shredding services close to The UPS Store, providing additional professional document destruction options.