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Visit your local Post Office™ at 325 S Michigan Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees hanging up on callers or being dismissive.
Delivery Issues
Frequent complaints about packages being delivered to the wrong addresses, marked as undeliverable without attempts made, and overall poor handling of mail.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others expressed frustration with the overall service quality.
Long Wait Times
Customers noted long lines and slow service, often with only a few counters open during busy hours.
Inconsistent Performance
There were numerous reports of lost mail, delayed deliveries, and inconsistent service, leading to a lack of trust in the postal service.
KK
Karen
5 days ago
3.0
Normally, I have no issues with inside service at the Howell post office. However today I stood in line for 20 min. The whole time there was no one in front of me and the worker at the counter was helping 1 person with what appeared to be a lengthy process. I could hear a bunch of ladies in the back carrying on talking and laughing. No one came out to help. There were also 2 people behind me waiting. The lady at the counter was getting frustrated trying to hurry. One lady even came out of the back and saw what was going on and turned around and went back!! To me, this is unacceptable to have so many people there with no one coming to the counter to help. I usually anticipate a wait but this was ridiculous. There were people there to help and no one did.
MM
MICHAEL
Nov 3, 2025
1.0
THIS PLACE IS HORRIBLE AVOID THIS PLACE AT ALL COSTS!!!!
DB
D B
Sep 13, 2025
5.0
Have never had a problem here. Nice and competent workers.
DW
deedleweetz Welbon
Sep 2, 2025
5.0
I wasn't able to complete my review after my phone call today. I had an issue with a package this weekend. I called this morning, the man I spoke with was very professional and made sure my package was delivered. I Thank You Sir!
ST
sam trierweiler
Jul 10, 2025
1.0
They never answer their phones. EVER. We recently moved and had other peoples mail in our mailbox, and instead of taking other peoples mail, we left it in the mailbox box.
They wrote on a junk piece of mail “you can’t just take packages you have to take the mail too, your packages are at the post office you have to come and get them” so we wrote back on the same piece of mail that it wasn’t our mail. Can’t get ahold of anyone on the phone. This is ridiculous.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Howell, MI?
The United States Postal Service is located at 325 S Michigan Ave, Howell, MI 48843.
What are the opening hours of the USPS office at 325 S Michigan Ave?
The USPS is open Monday to Friday from 8:30 AM to 6:30 PM and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and most can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require you to schedule an appointment through the online scheduler. Some locations offer limited passport walk-in hours.
Does this USPS location provide passport photo services?
Yes, passport photo services are available by appointment using the online scheduler.
How much does a passport photo cost at this USPS?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online and pick it up at this location?
Yes, you can search and reserve PO Boxes online and then complete the setup in person at this location.
What are the prices for PO Boxes at this Post Office?
PO Box prices vary by location. You can check exact pricing for your area by visiting the USPS website and entering your ZIP Code 48843.
Is there 24/7 access to PO Boxes at this USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this Post Office for specific lobby hours.
What are some nearby places that customers can visit around the USPS at 325 S Michigan Ave?
Near the USPS, customers can visit the Howell Post Office for additional postal services, check out the Livingston Business Hub for event planning or real estate services, and enjoy a meal or drinks at Cleary's Pub, a nearby bar and restaurant.