The UPS Store

3.7
225 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4254 in Howell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Old Us 23 And M-59 (Highland Road).

Details

  • DeliveryNot available

Location

The UPS Store
10051 E Highland Rd, Howell, MI
48843, United States

Hours

Reviews

3.7
225 reviews
5 stars
149
4 stars
4
3 stars
0
2 stars
7
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and efficient, with many customers praising their excellent service.

New Ownership

Recent reviews highlight significant improvements in service quality and customer experience under new ownership, contrasting sharply with past experiences.

Mixed Experiences

While many customers report positive interactions, there are notable instances of rude behavior from some staff members, leading to dissatisfaction.

Efficiency

Customers appreciate the quick and efficient service, often noting minimal wait times and smooth processing of their shipping needs.

Pricing Concerns

Some customers expressed dissatisfaction with perceived overcharging for services, particularly regarding packaging and shipping costs.
  • JL
    J L
    Nov 14, 2025
    1.0
    Worst store ever! Oh you need a box not when it says from vendor no box needed. Learn to read or get out of the business 🤬
  • EE
    E
    Oct 26, 2025
    5.0
    To the young man working Sunday 10/26 in the morning, you did an amazing job multi tasking. There was someone with an un godly amount of returns and he kept the line moving taking people with simple returns and didn't make everyone wait while they looked up their orders and emails. Thank you for reading the room and moving people along quickly. Much appreciated. Kudos to you.
  • BM
    Betsy McDaniel
    Sep 26, 2025
    5.0
    I came in like a hot mess with multiple packages with multiple return labels and all different QR codes but the guys at the front desk patiently and kindly helped me organize and repack everything, they’re very helpful and answered all my questions. Nice job guys!
  • JL
    Jami Loughrey
    Jul 10, 2025
    5.0
    Always very friendly and efficient!
  • RH
    Rachel Hall
    Jul 9, 2025
    5.0
    Very helpful and great customer service. Thank you.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Howell offer?

The UPS Store in Howell offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.