Brand Certified
The UPS Store
3.4(155 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
520 Butternut Dr, Holland, MI
49424, United States
Certified by The UPS Store • Mar 01, 2026
(616) 399-6245
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/mi/holland/520-butternut-dr
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4002 in Holland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northwest Corner Of Butternut And James.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.4
155 reviews
5 stars
83
4 stars
7
3 stars
5
2 stars
11
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised friendly and efficient service.
Efficiency
Several reviews highlight quick and efficient service, especially during busy times, although some customers experienced long wait times due to understaffing.
Store Hours
Multiple customers expressed frustration over the store being closed during posted hours, leading to inconvenience and wasted trips.
Pricing Issues
Customers reported dissatisfaction with recent changes in pricing for services like printing labels, with some feeling it was excessive compared to previous experiences.
Cleanliness and Organization
The store is generally noted for being clean and organized, contributing positively to the customer experience.
- SPShelley PlaggemarsFeb 11, 20265.0Always have a great experience. Great employees!
- CCCool CatFeb 7, 20261.0Been using this store for years to return Amazon packages and never had a problem with the ppl that used to work there. But I tried to drop off a pkg the other night and didn’t realize that they were closing down because the lights were on, the door was unlocked and 2 women were standing behind the counter. As soon as I walked in the door, the young woman with glasses said in a snotty tone “We’re closed!”. I said to her “Oh ok, I didn’t realize that. Can I just drop this off?” She then said in even snottier tone “Nope”. Would’ve taken her only 10 seconds to process it but I guess that was just a little too much work for her. At the very least, she could’ve denied me service in a nicer tone. But apparently she hates her job and likes to takes it out on the customers. Will definitely be using Kohl’s from here on out.
- CACallisto AcresJan 12, 20261.0Called to get some info and enployees at this location are rude as hell.
- SDsarah donovanJan 3, 20265.0Very streamlined service.
- TBTonya BarberJan 2, 20261.0Sorry I had to push a star at all. Terrible, rude customer service! TERRIBLE!!!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Holland, MI?
The UPS Store in Holland is open Monday through Friday from 8:00 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
What services does The UPS Store offer?
The UPS Store offers shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Can I purchase office and mailing supplies at The UPS Store?
Yes, The UPS Store sells office products, mailing supplies, moving boxes, and stamps/postage.
What payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide notary and shredding services?
Yes, The UPS Store offers both notary services and document shredding.
Are there any special offers available at The UPS Store?
Yes, you can save with special offers and coupons available on The UPS Store website.
What nearby professional services can I visit after The UPS Store?
ISD Education, Inc., a marketing consultancy and agency, is located nearby and may be useful for your marketing needs.
What local shops are near The UPS Store for entertainment or hobbies?
Gaming Therapy, a video game store and hobby shop, is close to The UPS Store and offers gaming and toy products for entertainment.
Can I find personal care services near The UPS Store?
Yes, Great Clips, a hair and beauty salon offering haircuts and extensions, is nearby for your personal care needs.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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