United States Postal Service

2.6
24 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 99 N Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
99 N Broad St, Hillsdale, MI
49242, United States

Hours

Reviews

2.6
24 reviews
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  • RO
    Ryan O'Neill
    Jul 11, 2025
    1.0
    Bring us the wrong mail everyday day!!
  • KS
    K S
    Jan 6, 2024
    1.0
    Staff is so beyond rude here. Very disappointing that you walk in with a smile on your face and they're all just immediately snotty. This has happened several times, even when owning a small business downtown. Do better, Hillsdale.
  • SS
    Shirley Smith
    Jun 6, 2017
    1.0
    The Hillsdale Post Office is supposed to be a place you can go to process a passport request. My daughter called in the morning and they said she could come in to get my granddaughter's passport from 10 a.m. to 3:30. (BOTH parents have to be present when requesting a passport for a minor.) She and her husband and child went in at 3:10 with all the appropriate documentation already filled out. All they had to do was hand it in and pay the fees. No one was there who could or would process a passport. Not everyone can get off work in the middle of the day to do this, and the very least you should expect when you do is that the personnel at the post office will be able to do their job. Otherwise, they should not say they are a passport processing facility. Same thing happened to another family member when dealing with the Hillsdale Post Office. This does not seem like a very professional way to do business.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.