United States Postal Service

3.0
98 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 23200 John R Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
23200 John R Rd, Hazel Park, MI
48030, United States

Hours

Reviews

3.0
98 reviews
5 stars
44
4 stars
2
3 stars
6
2 stars
4
1 star
42
  • RA
    Ryan Anderson
    3 days ago
    1.0
    The lady working the counter at this location continues to be lazy and unhelpful. Been going on for years.
  • BN
    Bruce Nagel
    Oct 25, 2025
    5.0
    Excellent, friendly, and helpful service with a good attitude.
  • SB
    Sanjida Begum
    Aug 25, 2025
    1.0
    The employees are soooo rude. Omg they getting paid to be rude to the customers . The service is so bad. The wya they talk is soooo bad. They’re the rudest. Never going back to that post office ever.
  • LL
    Lia
    Aug 7, 2025
    1.0
    I went in for a package pickup before work, and from the start Kimberly Jones' attitude was poor and worth negative stars if possible. She has terrible customer service skills and continually cut me off while speaking. In the midst of asking her a question about my package and her day in general. While I was trying to pay, she went ahead and quickly took my survey for me. Which I found outrageous and deceptive. When I got upset a question her about it, she told me it was to quickly get me out of the store. This isn't the first time I've received bad customer service at this location. But this beats the cake. It compelled me to find another post office entirely and even leave a review. There needs to be a big switch up at that location.
  • DM
    Daisy Montes
    Aug 6, 2025
    1.0
    If I could put 0 stars I would. Honestly just wasted my time. Lady that was working there was busy having a conversation with someone else and when it was my turn she gave me an attitude. She told me “and what can I help you with” while giving me a dirty look. I simply came to ask if the correct address is on file and she said “we don’t have a system where we can check that” with an attitude. Makes no sense. Rude staff with no respect for others.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.