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Visit your local Post Office™ at 23200 John R Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The lady working the counter at this location continues to be lazy and unhelpful. Been going on for years.
BN
Bruce Nagel
Oct 25, 2025
5.0
Excellent, friendly, and helpful service with a good attitude.
SB
Sanjida Begum
Aug 25, 2025
1.0
The employees are soooo rude. Omg they getting paid to be rude to the customers . The service is so bad. The wya they talk is soooo bad. They’re the rudest. Never going back to that post office ever.
LL
Lia
Aug 7, 2025
1.0
I went in for a package pickup before work, and from the start Kimberly Jones' attitude was poor and worth negative stars if possible. She has terrible customer service skills and continually cut me off while speaking. In the midst of asking her a question about my package and her day in general. While I was trying to pay, she went ahead and quickly took my survey for me. Which I found outrageous and deceptive. When I got upset a question her about it, she told me it was to quickly get me out of the store.
This isn't the first time I've received bad customer service at this location. But this beats the cake. It compelled me to find another post office entirely and even leave a review. There needs to be a big switch up at that location.
DM
Daisy Montes
Aug 6, 2025
1.0
If I could put 0 stars I would. Honestly just wasted my time. Lady that was working there was busy having a conversation with someone else and when it was my turn she gave me an attitude.
She told me “and what can I help you with” while giving me a dirty look.
I simply came to ask if the correct address is on file and she said “we don’t have a system where we can check that” with an attitude. Makes no sense. Rude staff with no respect for others.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 23200 John R Rd?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations also take passport photos.
Is an appointment required for passport services at this Post Office?
Most locations require scheduling an appointment online for passport services. Limited walk-in hours are available at select locations.
Does this USPS location provide passport photo services and how much do they cost?
Yes, passport photos are available by appointment, and the current fee for a passport photo at USPS is $15.
How can I get a PO Box at this location, and can I reserve one online?
You can apply for a PO Box online or in person. Reserving online is quick and secure at https://www.usps.com/manage/po-boxes.htm.
What are the operating hours of the United States Postal Service at 23200 John R Rd?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and Saturdays from 8:30 AM to 1:00 PM. It is closed on Sundays.
Can I access the PO Boxes in the lobby after regular hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this Post Office for exact lobby hours.
What nearby places can I visit before or after my visit to the Post Office?
Nearby places include Kroger supermarket for groceries, Hardee's fast food restaurant for a quick meal, and the Hazel Park District Library for community resources.
Are there other United States Postal Service locations near 23200 John R Rd?
Yes, there are other USPS locations nearby including the USPS Post Office and US Post Office facilities.
What nearby financial services are available near this Post Office?
Nearby financial services include Bank of America and its ATM, Western Union money transfer services, and Maximum Tax Service for tax assistance.