United States Postal Service

2.8
34 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 209 W Mill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
209 W Mill St, Hastings, MI
49058, United States

Hours

Reviews

2.8
34 reviews
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11
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13
  • DD
    Delana Dunn
    Dec 26, 2024
    1.0
    I ordered winter boots for my granddaughter, delivered directly to my daughter’s house. The package was literally submitted as “delivered to front door or porch” by the mail carrier, then returned to the post office as Undeliverable! She was not notified that this package was waiting at the post office until the day after Christmas, when she discovered she had TWO months worth of packages that had never been delivered!
  • KJ
    Kayleigh Jacobs
    Dec 5, 2023
    1.0
    Called about missing packages. Denise answered the phone and already sounded agitated. She was rude and argued with me about how many packages were actually delivered (3 out if 8) all Christmas presents. She then proceeded to tell me she really doesn't care, and that the computer shows them all delivered. I've got 5 packages floating out there. I also had a sign and a box set out and they left the three packages at the neighbors house. And yes I checked the whole neighborhood drive for my missing boxes.
  • TL
    Teri Livermore
    Jan 4, 2019
    1.0
    They don't do passports any more but the website says to make an appointment. So you make an appointment, you get there for the appointment and they send you somewhere else. If you're not doing them then take the option off the website! Stop wasting people's time!
  • DD
    Duckie1089
    Dec 22, 2017
    1.0
    Never get our mail on time. Packages are thrown on the porch and left in rain or snow and we're aren't allowed to pick them up by request either. Rude grumpy mail carrier. Get neighbors mail all the time.
  • NK
    nick karn
    Sep 28, 2017
    1.0
    Customer service over the phone sucks, it's automated and you can't even talk to an actual person when you have issues with sensitive documentation.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.