United States Postal Service

2.8
34 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 209 W Mill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
209 W Mill St, Hastings, MI
49058, United States

Hours

Reviews

2.8
34 reviews
5 stars
11
4 stars
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1 star
13
  • AJ
    Average Joe
    Jan 9, 2025
    2.0
    So, just this past New Year’s your online hours showed that you had reduced hours on New Year’s Eve, which I believe was true, but it also showed you were open for regular business hours on New Year’s Day. That was wrong. Fast-forward to today, January 9, 2025, the post office is closed, but once again your online Google Listing says you are open. Constant mistakes like this kill real businesses. But unfortunately, government run businesses don’t need to worry about customer service or accuracy.
  • JW
    Josh Winkelstein
    Apr 26, 2021
    5.0
    Our regular carrier Shelley(sp?) could not be a nicer person. She often carries packages up to the door or porch when they are too big for the mailbox. Every time I go into the Hastings PO they do their job, and sometimes more. Be careful when packing large and heavy packages but that is true of any shipping service. I have nothing but praise and respect for the PO.
  • JK
    Jolene Kidder
    Feb 11, 2021
    1.0
    Mail carrier left packages at the end of my driveway on the ground. My house is at least a football field from where they left the packages. In addition to leaving them in this location the note for tracking says my packages were on the front porch! If you can't deliver packages leave a parcel pick-up notice in the mail box. Don't lie! Better yet, if you can't fulfill your job duties get a different job! Seriously.
  • SR
    Stacey Rideout
    Jun 19, 2019
    1.0
    Older "gentleman" at the counter. Very rude. Made me feel as if i was ruining his day by just entering the Hastings building. Management should remind him that not all people understand the mailing system and to educate the customers and to educate him how to talk to people-for which i asked for help, and I had the response of eye rolls and a sassy response. And after about 5 minutes, i left to him saying, "ya...come back when you know what your talking about." I also asked for tape, he turned around, looked at the tape dispenser, looked back at me, and said we dont do packaging and to come back with it all taped up. A lady customer after me, had the same rude interaction with this rude man.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.