United States Postal Service

1.6
182 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2933 Caniff St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2933 Caniff St, Hamtramck, MI
48212, United States

Hours

Reviews

1.6
182 reviews
5 stars
21
4 stars
7
3 stars
1
2 stars
10
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight extremely rude and unprofessional behavior from staff, with many customers expressing frustration over the lack of basic decency and respect.

Package Handling

Customers frequently report issues with lost or mishandled packages, including claims of packages being left unattended or delivered to the wrong addresses.

Operational Issues

The post office has been criticized for inconsistent hours, including opening late and closing early, leading to customer dissatisfaction.

Mixed Experiences

While many reviews are negative, a few customers mention positive interactions with specific staff members, indicating some variability in service quality.
  • MR
    Mahfuzur Rahman
    Dec 6, 2025
    1.0
    people work there definitely not human beings!! they are so rude and disrespectful. person in charge should change them
  • DO
    Deyaalhk Obeid
    Nov 10, 2025
    1.0
    Sorry to say this, but I have to The worst customer service ever.
  • AA
    Ahmed Ali
    Oct 18, 2025
    1.0
    You sent a message dated August 20 and it hasn't arrived yet! It's not reasonable that a large company, when the tracking number is lost, cannot find your messages by searching by the sender's name and address or the recipient's name and address, even though we put the sender's and recipient's numbers on the message and we have not received any help yet.
  • IS
    Ibrahim Saleh
    Oct 14, 2025
    1.0
    I swear that they are very bad people who work inside. I hope that the person in charge will change them.
  • SJ
    Scott Jones
    Sep 30, 2025
    1.0
    Worst customer service ever I will never come here again they take packages without giving out tracking numbers and they don’t ask u if u want one their rude and disrespectful. It’s clear to me they don’t like their job if ur gonna treat customers like this and ur unhappy with ur life and job go work somewhere else this is unacceptable

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.