United States Postal Service

1.6
182 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2933 Caniff St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2933 Caniff St, Hamtramck, MI
48212, United States

Hours

Reviews

1.6
182 reviews
5 stars
21
4 stars
7
3 stars
1
2 stars
10
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight extremely rude and unprofessional behavior from staff, with many customers expressing frustration over the lack of basic decency and respect.

Package Handling

Customers frequently report issues with lost or mishandled packages, including claims of packages being left unattended or not delivered at all.

Staff Attitude

Many reviews mention a negative attitude among employees, with complaints about staff being dismissive, condescending, and lacking patience, especially towards customers needing assistance.

Operational Issues

Customers have noted inconsistent operating hours, including early closures and delays in service, contributing to a frustrating experience.

Mixed Experiences

While the majority of feedback is negative, a few customers have reported positive interactions with specific staff members, indicating potential for improvement.
  • DO
    Deyaalhk Obeid
    Nov 10, 2025
    1.0
    Sorry to say this, but I have to The worst customer service ever.
  • AA
    Ahmed Ali
    Oct 18, 2025
    1.0
    You sent a message dated August 20 and it hasn't arrived yet! It's not reasonable that a large company, when the tracking number is lost, cannot find your messages by searching by the sender's name and address or the recipient's name and address, even though we put the sender's and recipient's numbers on the message and we have not received any help yet.
  • IS
    Ibrahim Saleh
    Oct 14, 2025
    1.0
    I swear that they are very bad people who work inside. I hope that the person in charge will change them.
  • SJ
    Scott Jones
    Sep 30, 2025
    1.0
    Worst customer service ever I will never come here again they take packages without giving out tracking numbers and they don’t ask u if u want one their rude and disrespectful. It’s clear to me they don’t like their job if ur gonna treat customers like this and ur unhappy with ur life and job go work somewhere else this is unacceptable
  • MX
    Mvp X1
    Sep 23, 2025
    1.0
    One on the wosrt places , too lazy to, doesn’t not care about customers waiting in line, they see you and dont even trying to help , they stick with one person for too long , others just looking at you and acting like they dont see you, frustrating, extremely bad service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.