With a focus on the community of small businesses and consumers, Staples in Grosse Pointe, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed, with some praising staff for being helpful and friendly, while others report rude behavior and poor service.
Cleanliness
Several customers noted that the store was dirty and poorly maintained, with complaints about dust and unclean conditions.
Efficiency
Many reviews highlighted slow service and long wait times, particularly in the print department and during checkout.
Product Availability
Customers expressed frustration over the lack of stock for certain items and inconsistent availability of products.
Positive Experiences
Despite the negative feedback, some customers reported excellent experiences, particularly with specific staff members who provided exceptional service.
DM
Diane Marie
2 days ago
5.0
Always friendly and helpful!!! And has stock in store!!!
KS
Kelly Smith
Nov 16, 2025
1.0
Never have extra help , waiting in line to pay takes forever because everyone is on break
NP
NO Playlist
Nov 4, 2025
1.0
This place sucks. I have to drive 10 miles only to get there and they tell me there not taking Amazon packages today.
DC
Deborah Powell Conner
Sep 24, 2025
5.0
My experience with the store was excellent. The store was organized and clean.
CH
Chris Henrion
Sep 9, 2025
1.0
Terrible work ethic and takes people who cut lines first
What are the main services offered by Staples in Grosse Pointe, MI?
Staples provides printing, shipping, technology, travel, and recycling services, along with office and school supplies essential for working and learning.
What types of products can I buy at this Staples location?
You can purchase products such as laptops, desktops, printers, office furniture, paper, pens, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.
Does Staples in Grosse Pointe offer delivery and pickup options?
What are the store hours for Staples in Grosse Pointe?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which payment options are accepted at this Staples?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there recycling services available at Staples in Grosse Pointe?
Yes, Staples offers recycling services including recycling for electronics, ink cartridges, and batteries.
Can I get passport photos and TSA PreCheck® services at this Staples?
Yes, Staples provides passport photo services and TSA PreCheck® enrollment.
What nearby businesses might be useful to visit along with Staples in Grosse Pointe?
Nearby, you can find UPS Alliance Shipping Partner for additional shipping needs, Verizon Wireless for mobile devices, and Paint EZ of Grosse Pointe for home improvement supplies.
How could visiting nearby entertainment venues complement my trip to Staples?
Before or after shopping at Staples, you might enjoy visiting the Trolley Bar or Cornerstone Village Bar & Grille for dining and entertainment.
What local services are available near Staples that could support small businesses?
Nearby services include Browns Tax Solutions & Loans for financial needs, Creative Empowerment Counseling Services for mental health, and ABC Co. Landscaping for professional landscaping services.