Staples

3.9
277 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Grosse Pointe, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
17410 Mack Ave., Grosse Pointe, MI
48230, United States

Hours

Reviews

3.9
277 reviews
5 stars
160
4 stars
42
3 stars
18
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude behavior and poor service experiences.

Staffing Issues

Many reviews highlight understaffing, leading to long wait times and inadequate assistance during busy periods.

Print Center Quality

The print center receives inconsistent reviews, with some customers experiencing poor quality and service, while others commend quick turnaround times.

Store Cleanliness

Several customers noted cleanliness and organization in the store, although some reported unsanitary conditions.

Pricing Concerns

Customers expressed frustration over pricing inconsistencies and high fees for services like faxing.
  • AH
    ANTHONY HARRIS
    Dec 24, 2025
    5.0
    Online pickup is fast. Prices are good. Wide variety of items to choose from.
  • JE
    Jeffrey Joseph Emerson
    Dec 20, 2025
    2.0
    I just don't understand why they can let a line form at the print counter 25 people deep, and only one person serving them, while other employees mill about, seemingly doing nothing. I don't recommend this location if you're in a hurry.
  • JI
    Jinnah Ibraheem
    Dec 5, 2025
    1.0
    I came to fax a document that was 12 pages long. They charged me $26.28 on November 19th. I was asked to relax the same 12 page document again.... This time l came in on December 5th the same copies cost 37.38 for faxing the same 12 sheets ... The man said that price for faxing just went up and that he is not in control of the prices .... This is a redicilaus amount of increase in less then 16 days ... There is no signage or information posted to inform customers if a drastic change in pricing. They are taking advantage of people who other wise would not have access to sending fax to handle their own personal business.
  • DM
    Diane Marie
    Nov 22, 2025
    5.0
    Always friendly and helpful!!! And has stock in store!!!
  • KS
    Kelly Smith
    Nov 16, 2025
    1.0
    Never have extra help , waiting in line to pay takes forever because everyone is on break

Frequently Asked Questions About Staples

What are the main services offered by Staples in Grosse Pointe, MI?

Staples provides printing, shipping, technology, travel, and recycling services, along with office and school supplies essential for working and learning.

What types of products can I buy at this Staples location?

You can purchase products such as laptops, desktops, printers, office furniture, paper, pens, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.