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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Grosse Pointe, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
277 reviews
5 stars
160
4 stars
42
3 stars
18
2 stars
10
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude behavior and poor service experiences.
Staffing Issues
Many reviews highlight understaffing, leading to long wait times and inadequate assistance during busy periods.
Print Center Quality
The print center receives inconsistent reviews, with some customers experiencing poor quality and service, while others commend quick turnaround times.
Store Cleanliness
Several customers noted cleanliness and organization in the store, although some reported unsanitary conditions.
Pricing Concerns
Customers expressed frustration over pricing inconsistencies and high fees for services like faxing.
- AHANTHONY HARRISDec 24, 20255.0Online pickup is fast. Prices are good. Wide variety of items to choose from.
- JEJeffrey Joseph EmersonDec 20, 20252.0I just don't understand why they can let a line form at the print counter 25 people deep, and only one person serving them, while other employees mill about, seemingly doing nothing. I don't recommend this location if you're in a hurry.
- JIJinnah IbraheemDec 5, 20251.0I came to fax a document that was 12 pages long. They charged me $26.28 on November 19th. I was asked to relax the same 12 page document again.... This time l came in on December 5th the same copies cost 37.38 for faxing the same 12 sheets ... The man said that price for faxing just went up and that he is not in control of the prices .... This is a redicilaus amount of increase in less then 16 days ... There is no signage or information posted to inform customers if a drastic change in pricing. They are taking advantage of people who other wise would not have access to sending fax to handle their own personal business.
- DMDiane MarieNov 22, 20255.0Always friendly and helpful!!! And has stock in store!!!
- KSKelly SmithNov 16, 20251.0Never have extra help , waiting in line to pay takes forever because everyone is on break
Frequently Asked Questions About Staples
What are the main services offered by Staples in Grosse Pointe, MI?
Staples provides printing, shipping, technology, travel, and recycling services, along with office and school supplies essential for working and learning.
What types of products can I buy at this Staples location?
You can purchase products such as laptops, desktops, printers, office furniture, paper, pens, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.
Does Staples in Grosse Pointe offer delivery and pickup options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What are the store hours for Staples in Grosse Pointe?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which payment options are accepted at this Staples?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there recycling services available at Staples in Grosse Pointe?
Yes, Staples offers recycling services including recycling for electronics, ink cartridges, and batteries.
Can I get passport photos and TSA PreCheck® services at this Staples?
Yes, Staples provides passport photo services and TSA PreCheck® enrollment.
What nearby businesses might be useful to visit along with Staples in Grosse Pointe?
Nearby, you can find UPS Alliance Shipping Partner for additional shipping needs, Verizon Wireless for mobile devices, and Paint EZ of Grosse Pointe for home improvement supplies.
How could visiting nearby entertainment venues complement my trip to Staples?
Before or after shopping at Staples, you might enjoy visiting the Trolley Bar or Cornerstone Village Bar & Grille for dining and entertainment.
What local services are available near Staples that could support small businesses?
Nearby services include Browns Tax Solutions & Loans for financial needs, Creative Empowerment Counseling Services for mental health, and ABC Co. Landscaping for professional landscaping services.