Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Grosse Pointe, MI provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
19049 Mack Ave, Grosse Pointe, MI
48236, United States
Hours
Reviews
3.6
143 reviews
5 stars
79
4 stars
15
3 stars
3
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.
Staff Attitude
There are reports of inconsistency in staff attitude, with some employees displaying a positive demeanor while others were noted for having a negative or dismissive attitude.
Efficiency
Customers frequently mentioned long wait times and slow service, indicating a need for improved efficiency and better staffing.
Store Management
The management team received both commendations for their helpfulness and criticisms for the overall organization and operation of the store.
Equipment Issues
Several reviews highlighted problems with equipment being out of order, which contributed to delays and customer frustration.
- AAAlex3 days ago5.0Emoni and Josh are the best! give them a raise corporate!
- DLDanni LittleNov 3, 20251.0They always have an attitude or are irritated with doing their job. It's just a very unpleasant experience and an unpleasant setting. I had to go all the way to the FedEx on Woodward and Mack because this one is just so unprofessional it's ridiculous. The older employees are more professional but the younger ones have way too much attitude. A cut job takes less than 10 min, if you are busy.. communicate that in a respectful manner.
- LMlewisha mcvayOct 13, 20255.0Derrick is amazing! He’s so patient and helpful! He’s too good!
- PWP WilliamsSep 30, 20255.0Emoni was very helpful in shipping art works. She took the extra effort to assist me. The Best customer service 👏
- CPC Plourde59Aug 30, 20255.0Great customer service. Experienced staff. Very pleased with the end result. Thank you!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Grosse Pointe offer?
FedEx Office offers printing, copying, shipping, digital color printing, fax and scanning, passport photos, packaging and shipping, direct mail, computer rental, and design services.
What are the operating hours of FedEx Office Print & Ship Center in Grosse Pointe?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Grosse Pointe?
It is located at 19049 Mack Ave, Grosse Pointe, MI 48236, USA.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I upload documents online for printing at FedEx Office in Grosse Pointe?
Yes, you can upload your documents with FedEx Office Print Online for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center offer in-store pickup for printed materials?
Yes, they offer in-store pickup as part of their services.
What nearby dining options are available around FedEx Office in Grosse Pointe?
Nearby dining options include Cleopatra Mediterranean Grill for Mediterranean cuisine, National Coney Island for American diner food, and Papa Johns Pizza for fast food pizza.
Are there convenient banking services near FedEx Office in Grosse Pointe?
Yes, Comerica Bank, Chase Bank, and Western Union are nearby for banking and money transfer services.
What other shops and services can customers visit near FedEx Office in Grosse Pointe?
Customers can visit shopping centers like Pointe Plaza, pharmacies such as Walgreens and Kroger Food and Pharmacy, and mobile phone stores like Cricket Wireless and Cellular and More.
How can customers access FedEx services via mobile apps?
Customers can use the FedEx mobile app, available on iOS and Android, for coupons, shipping, and other services.