United States Postal Service

2.7
112 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18640 Mack Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
18640 Mack Ave, Grosse Pointe Farms, MI
48236, United States

Hours

Reviews

2.7
112 reviews
5 stars
35
4 stars
13
3 stars
2
2 stars
5
1 star
57
  • AD
    Amy Diallo
    5 days ago
    1.0
    Absolutely horrible service. The workers here do not know what respect is nor have any compassion or regard for their customers. Unfortunately, if you’re a worker reading this, your making pocket money. Please act like this somewhere else because the post office isn’t the place. Thanks
  • PP
    Peter
    Dec 26, 2025
    1.0
    The woman helping me was very rude and impatient.
  • ML
    M L
    Oct 28, 2025
    5.0
    I’m shocked by the 2.7 rating! The staff at this location are all very friendly and always helpful. I visit this location multiple times weekly. I actually bypass the post office for my home address and drive here because it is so much more pleasant. You guys are doing a great job!!
  • NG
    Nice Guy
    Sep 24, 2025
    4.0
    About as fast as you could ask for to get you through the line with packages to send 👍 my clerks in recent visits have been very polite
  • SN
    Smooth ness
    Aug 18, 2025
    1.0
    The service was horrible at this location. They didn't open up until a half hour later, and the staff seem to have an attitude off rip. The lady servicing me wasn't paying attention to what I was saying, and she almost didn't send out my letter....some of the staff needs to get replaced and fired.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.