The UPS Store

4.8
616 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0140 in Grosse Pointe Farms offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Intersection Of Warren And Mack.

Details

  • DeliveryNot available

Location

The UPS Store
18530 Mack Ave, Grosse Pointe Farms, MI
48236, United States

Hours

Reviews

4.8
616 reviews
5 stars
580
4 stars
8
3 stars
5
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, professional, and efficient, providing excellent customer service.

Cleanliness

The store is noted for being clean and well-maintained, contributing to a positive customer experience.

Mixed Experiences

While many reviews praise the staff, there are isolated incidents of rudeness and poor service from individual employees.

Efficiency

Customers frequently mention quick service and minimal wait times, enhancing their overall satisfaction.
  • SR
    Sarah Rocky
    Dec 22, 2025
    5.0
    Always good service.
  • AR
    Aimee Rehmann
    Nov 15, 2025
    5.0
    Customer service representative was extremely friendly and professional. He gave me all the rates for shipping a package full of cookies and treats for a college student. Will definitely use them again!
  • CL
    Craftythingsz LLC
    Oct 31, 2025
    5.0
    I consider this one of the smaller UPS Store locations I’ve visited, and it’s honestly one of my favorites. The team members are always extremely polite and professional. No matter how busy the store gets, I’ve never seen them lose their composure. They remain calm, courteous, and take care of each customer one by one without making anyone feel rushed. It’s refreshing to see people truly enjoy their visit, handle their business, and leave without frustration. This store is a perfect example of excellent customer service. I come into this location anywhere from three to five times a week. As a mobile loan signing agent, I frequently ship documents to title companies and lenders and often require different services. I’ve been helped every single time without issue, and that consistency means a lot to me. Highly recommended.
  • MS
    Mohamed Saleh
    Oct 28, 2025
    5.0
    Went to three other ups stores that wouldn’t take care of me due to a small crack in the packaging. These are the guys to come to. Thank you
  • YA
    Yousif Alzand
    Oct 28, 2025
    5.0
    great customer service and even better prints.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Grosse Pointe Farms offer?

The UPS Store #0140 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more. They are locally owned and operated to assist customers with various business and mailing needs.