Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0140 in Grosse Pointe Farms offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Intersection Of Warren And Mack.
Details
- DeliveryNot available
Location
Hours
Reviews
4.8
614 reviews
5 stars
579
4 stars8
3 stars5
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers praising their efficiency and willingness to assist.
Cleanliness
The store is noted for being clean and well-maintained, contributing to a positive customer experience.
Mixed Experiences
While many reviews highlight excellent service, there are isolated incidents of rudeness and poor customer interactions that need addressing.
Pricing Concerns
Some customers expressed dissatisfaction with shipping costs, feeling they were charged excessively compared to other locations.
Staff Recognition
Several employees received specific praise for their exceptional service, indicating a strong team culture and dedication to customer satisfaction.
- ARAimee RehmannNov 15, 20255.0Customer service representative was extremely friendly and professional. He gave me all the rates for shipping a package full of cookies and treats for a college student. Will definitely use them again!
- CLCraftythingsz LLCOct 31, 20255.0I will consider this one of these smaller UPS stores that I’ve been in. I really love that the team members are always very polite. And I never seen them lose their cool under pressure no matter how many customers are standing inside the store they calmly and politely take each person one by one without rushing to get to the next person without you know overly rushing. I love to see people be able to enjoy their visit handle their business and go home without frustration. This store is an extreme example of that I come in the store anywhere from 3 to 5 times a week. I am a mobile loan signing agent and I constantly have to ship documents to title companies and lenders often I’ve needed different services and have been able to be helped every single time that means the most.
- MSMohamed SalehOct 28, 20255.0Went to three other ups stores that wouldn’t take care of me due to a small crack in the packaging. These are the guys to come to. Thank you
- YAYousif AlzandOct 28, 20255.0great customer service and even better prints.
- MCMarcus CollinsOct 15, 20255.0Extremely clean. Nice, polite and concerned staff. Was my first experience letting my daughter handle business and she appreciated the patience
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Grosse Pointe Farms offer?
The UPS Store #0140 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more. They are locally owned and operated to assist customers with various business and mailing needs.
What are the regular business hours of The UPS Store at 18530 Mack Ave?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located specifically in Grosse Pointe Farms?
It is located at 18530 Mack Ave, across from the intersection of Warren and Mack in Grosse Pointe Farms, MI 48236.
Are there any special offers available at The UPS Store?
Yes, The UPS Store provides special offers and coupons that help customers save on their services. These can be accessed through their special offers webpage.
Can I get my documents notarized and shredded at The UPS Store?
Yes, The UPS Store offers notary and document shredding services to meet your official and secure document needs.
Which nearby companies might be of interest if I am visiting The UPS Store for business needs?
Nearby businesses such as SecureComm Technologies, an IT service and telecommunications company, and Savvy Advertising Solutions Inc., an advertising agency, are nearby and might be useful for complementary services or networking.
Are there any nearby contractors or home improvement services near The UPS Store?
Yes, Liberty Building and Development, Tower Service and Supply, and Exterior Expression, which provide construction and home improvement services, are nearby. Customers visiting The UPS Store may consider these if they require related services.
What entertainment options are near The UPS Store that I could check out before or after my visit?
Black Bottom Records is a nearby bar and music production venue where you can relax and enjoy some music before or after your visit to The UPS Store.