Brand Certified
The UPS Store
4.8(620 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
18530 Mack Ave, Grosse Pointe Farms, MI
48236, United States
Certified by The UPS Store • Feb 22, 2026
(313) 884-8440
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/mi/grosse-pointe-farms/18530-mack-ave
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0140 in Grosse Pointe Farms offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Intersection Of Warren And Mack.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.8
620 reviews
5 stars
582
4 stars8
3 stars5
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of customers praised the staff for being friendly, professional, and efficient, often going above and beyond to assist.
Cleanliness
Many reviews highlighted the store's cleanliness and organized environment, contributing to a positive customer experience.
Mixed Experiences
While most feedback was positive, some customers reported negative interactions with specific staff members, indicating inconsistency in service quality.
Efficiency
Customers frequently noted the quick service and minimal wait times, enhancing their overall satisfaction.
- CAChantol AspinallFeb 18, 20261.0Called twice to inquire about notary services and on both occasions the associates ended the call during my explanation. In the words of Stephanie Tanner, "How rude?" Very unprofessional. It's okay to not know. Tag someone else in who does. I just wanted my questions answered before I wasted a drive. Please do better.
- EHevan hubenkaJan 16, 20261.0Lost my package. Incredibly unhelpful. Made three trips to claim a lost package.
- SRSarah RockyDec 22, 20255.0Always good service.
- ARAimee RehmannNov 15, 20255.0Customer service representative was extremely friendly and professional. He gave me all the rates for shipping a package full of cookies and treats for a college student. Will definitely use them again!
- CLCraftythingsz LLCOct 31, 20255.0I consider this one of the smaller UPS Store locations I’ve visited, and it’s honestly one of my favorites. The team members are always extremely polite and professional. No matter how busy the store gets, I’ve never seen them lose their composure. They remain calm, courteous, and take care of each customer one by one without making anyone feel rushed. It’s refreshing to see people truly enjoy their visit, handle their business, and leave without frustration. This store is a perfect example of excellent customer service. I come into this location anywhere from three to five times a week. As a mobile loan signing agent, I frequently ship documents to title companies and lenders and often require different services. I’ve been helped every single time without issue, and that consistency means a lot to me. Highly recommended.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Grosse Pointe Farms offer?
The UPS Store #0140 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more. They are locally owned and operated to assist customers with various business and mailing needs.
What are the regular business hours of The UPS Store at 18530 Mack Ave?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located specifically in Grosse Pointe Farms?
It is located at 18530 Mack Ave, across from the intersection of Warren and Mack in Grosse Pointe Farms, MI 48236.
Are there any special offers available at The UPS Store?
Yes, The UPS Store provides special offers and coupons that help customers save on their services. These can be accessed through their special offers webpage.
Can I get my documents notarized and shredded at The UPS Store?
Yes, The UPS Store offers notary and document shredding services to meet your official and secure document needs.
Which nearby companies might be of interest if I am visiting The UPS Store for business needs?
Nearby businesses such as SecureComm Technologies, an IT service and telecommunications company, and Savvy Advertising Solutions Inc., an advertising agency, are nearby and might be useful for complementary services or networking.
Are there any nearby contractors or home improvement services near The UPS Store?
Yes, Liberty Building and Development, Tower Service and Supply, and Exterior Expression, which provide construction and home improvement services, are nearby. Customers visiting The UPS Store may consider these if they require related services.
What entertainment options are near The UPS Store that I could check out before or after my visit?
Black Bottom Records is a nearby bar and music production venue where you can relax and enjoy some music before or after your visit to The UPS Store.
Brand Certified Facts from The UPS Store
The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: